# Siteground Dedicated Sending Domain Setup (LC Email)

> Dedicated Sending Domain Setup on Siteground for LC Email with GHL Customer Care

- Source: https://docs.ghlcustomercare.com/docs/email/lc-email-dedicated-domain-and-ip/siteground-dedicated-sending-domain-setup-lc-email
- Section: Email / LC Email Dedicated Domain and IP
- Reading time: 7 min
- Images: 26, each explained below

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Email Deliverability

LC Email Dedicated Domain Setup — Siteground

A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain.

What You'll Learn

This guide walks you through configuring a dedicated sending domain for LeadConnector Email inside Siteground's DNS Zone Editor. You'll add two TXT records, two MX records, and one CNAME record — five records in total.

Before you start, decide whether you'll use your **main domain** (e.g. companyname.com) or a **subdomain** (e.g. replies.companyname.com). If your main domain is already used with Google Workspace or another mail provider, you must use a subdomain.

Table of Contents

[1Initial Setup — Add & Verify Your Domain](#section-setup)

[21st TXT Record (SPF)](#section-txt1)

[32nd TXT Record (DKIM)](#section-txt2)

[41st MX Record (mxa.mailgun.org)](#section-mx1)

[52nd MX Record (mxb.mailgun.org)](#section-mx2)

[6CNAME Record](#section-cname)

[7Frequently Asked Questions](#section-faq)

Setup Guide

5 DNS Records — Complete All Steps in Order

Log in to Siteground and keep the DNS Zone Editor open alongside the platform's DNS records screen throughout this guide.

## 1Initial Setup — Add & Verify Your Domain

Step 1

Navigate to Dedicated Domain Settings

In your sub-account, go to **Settings → Email Services → Dedicated Domain → + Add Domain**.

![Navigating to Settings > Email Services > Dedicated Domain > Add Domain](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48292765242/original/jQLugI8wtvQRfs38XJDujiQd2QnIgjQqSA.gif)

**Initial Setup — Add & Verify Your Domain (image 1 of 26)**

This animation appears in the "Initial Setup — Add & Verify Your Domain" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

Navigate to Settings → Email Services → Dedicated Domain → + Add Domain

Step 2

Choose Main Domain or Subdomain

If your domain is **companyname.com**, you can set up either the main domain or a subdomain.

**Main domain** — if you add the main domain, it must not be used with Google Workspace or any other email provider at the same time.

**Subdomain** — type anything before your root domain, e.g. **replies**.companyname.com or **support**.companyname.com. This is the recommended option if you already use your root domain for email.

Heads Up

If you use Google Workspace (Gmail) for your main domain's incoming email, you **must** use a subdomain here — otherwise your Google Workspace MX records will conflict with the Mailgun MX records you're about to add.

Step 3

Click Add & Verify

Enter your domain or subdomain name and click **Add & Verify**.

![Add & Verify button in the platform](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030769485/original/Q46amTmsqcDKAnWZRyL8QCC1l7hdpWCLCg.jpg)

**Initial Setup — Add & Verify Your Domain (image 2 of 26)**

This screenshot appears in the "Initial Setup — Add & Verify Your Domain" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

The next screen will display the 5 DNS records you need to add. **Keep this screen open** — you'll reference it throughout the following steps.

![DNS records screen showing the 5 records to add](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030769518/original/u0y6nwg71SG7K_cEFAXEO8VhBAzeldaGQA.jpg)

**Initial Setup — Add & Verify Your Domain (image 3 of 26)**

This screenshot appears in the "Initial Setup — Add & Verify Your Domain" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

Leave this DNS records screen open — you'll copy values from it in the steps below.

## 21st TXT Record (SPF)

Log in to [Siteground](https://login.siteground.com/login?lang=en) and go to **Site Tools → Domain → DNS Zone Editor**.

![Siteground Site Tools > Domain > DNS Zone Editor](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030769548/original/VsNojWfnrB6J31RPe6Kf-eYmW7DBngqqlQ.jpg)

**1st TXT Record (SPF) (image 4 of 26)**

This screenshot appears in the "1st TXT Record (SPF)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

In the **Create New Record** section:

![Create New Record section in Siteground DNS Zone Editor](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030780106/original/bHbrF0bUz804hradJsT9OgCLJPXR8Qxiag.jpg)

**1st TXT Record (SPF) (image 5 of 26)**

This screenshot appears in the "1st TXT Record (SPF)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

A

Click the TXT tab

B — Name

Different for everyone — do NOT include the root domain

Enter only the subdomain portion of your domain:

-   Setting up **lc**.companyname.com → Name: **lc**
-   Setting up **replies**.companyname.com → Name: **replies**
-   Setting up the **main domain** (companyname.com) → Name: **@ or leave empty**

![Name field for 1st TXT record in Siteground](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030780154/original/LirZym0_7wm9fj29hWQHDt2TXRZOmWAQUQ.jpg)

**1st TXT Record (SPF) (image 6 of 26)**

This screenshot appears in the "1st TXT Record (SPF)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

C — Value

Same for everyone

Paste the following value exactly as shown:

v=spf1 include:mailgun.org ~all

![Value field for 1st TXT record — SPF value](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030780181/original/_hL8idOQ87Q9OiHkGuFyrBAmALbUCfdtAg.jpg)

**1st TXT Record (SPF) (image 7 of 26)**

This screenshot appears in the "1st TXT Record (SPF)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

D

Click Create

## 32nd TXT Record (DKIM)

Click **\+ Add Record** again to open a new Create New Record form.

![Clicking + Add Record to add a second DNS record](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030780286/original/-_m54mJDcyCoz2qwiphfIQjUELRRPGy2TQ.jpg)

**2nd TXT Record (DKIM) (image 8 of 26)**

This screenshot appears in the "2nd TXT Record (DKIM)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

A

Click the TXT tab

B — Name

Different for everyone — do NOT include the root domain

Head back to the platform's DNS records screen and copy the hostname for the 2nd TXT record. Copy everything up to (but not including) your root domain. The key is to exclude **companyname.com** from whatever you paste.

![2nd TXT record hostname field in Siteground](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030780352/original/y-S6ROHWlFNZIPWbWP35TLikz7DU-x5SBg.jpg)

**2nd TXT Record (DKIM) (image 9 of 26)**

This screenshot appears in the "2nd TXT Record (DKIM)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

Note

Everyone's 2nd TXT record hostname and value is unique to their account. Copy the exact values shown on your DNS records screen.

Examples — **copy only the highlighted portion**:

| Scenario | Hostname to enter in Siteground | Example screenshot |
| --- | --- | --- |
| Subdomain (e.g. helpdesk.companyname.com) | mx.\_domainkey.helpdesk | 

![Subdomain DKIM example](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48292768867/original/Oy2wnQ4XgDD5YzExKorYuiEBhl-wH7krkg.png)

**2nd TXT Record (DKIM) (image 10 of 26)**

This screenshot appears in the "2nd TXT Record (DKIM)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

 |
| Main domain (companyname.com) | mailo.\_domainkey | 

![Main domain DKIM example](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48292768954/original/rXlYB3cbDo6Ix-Oq_XBgdnsiwBHDHuTUig.png)

**2nd TXT Record (DKIM) (image 11 of 26)**

This screenshot appears in the "2nd TXT Record (DKIM)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

 |

C — Value

Unique — copy from the platform's DNS records screen

Go back to the platform and copy the value shown for the 2nd TXT record (highlighted below). Paste it into the Value field in Siteground.

![2nd TXT record value highlighted on the platform DNS screen](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030780383/original/HdqP4IVZly9D-b8XMoSreStXhxpKOBhmvg.jpg)

**2nd TXT Record (DKIM) (image 12 of 26)**

This screenshot appears in the "2nd TXT Record (DKIM)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

D

Click Create

## 41st MX Record (mxa.mailgun.org)

Click **\+ Add Record** to open a new form. This time, click the **MX** tab and select **Add your own MX records**.

![Clicking MX tab and selecting Add your own MX records](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030780422/original/rNjjKaWuMefXrQn3wNTgUYDpvKK7OsQibA.jpg)

**1st MX Record (mxa.mailgun.org) (image 13 of 26)**

This screenshot appears in the "1st MX Record (mxa.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

![MX record form with Add your own MX records selected](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030781114/original/Wr1IYksYWNCM4dmafAALzCOKd5u-UHIIRg.jpg)

**1st MX Record (mxa.mailgun.org) (image 14 of 26)**

This screenshot appears in the "1st MX Record (mxa.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

A — Name

Different for everyone

Use the same logic as the TXT records above:

-   **lc**.companyname.com → Name: **lc**
-   **replies**.companyname.com → Name: **replies**
-   Main domain (companyname.com) → Name: **@**

![Name field for 1st MX record](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030782341/original/EoVTlF-5tjzN0euBbaIAnTPzyOadJO6xnw.jpg)

**1st MX Record (mxa.mailgun.org) (image 15 of 26)**

This screenshot appears in the "1st MX Record (mxa.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

B — Priority

Same for everyone: 10

![Priority field set to 10](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030782362/original/S3zPWDAvVfLvcHd18dzny8F2chlD-k-McA.jpg)

**1st MX Record (mxa.mailgun.org) (image 16 of 26)**

This screenshot appears in the "1st MX Record (mxa.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

C — Destination

Same for everyone

Paste the following destination:

mxa.mailgun.org

![Destination field set to mxa.mailgun.org](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030782390/original/dCrujp8-torR3KCkqHj9RCUxV9T4IpP4fw.jpg)

**1st MX Record (mxa.mailgun.org) (image 17 of 26)**

This screenshot appears in the "1st MX Record (mxa.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

D

Click Create

## 52nd MX Record (mxb.mailgun.org)

Click **\+ Add Record** again. The 2nd MX record is identical to the 1st except the destination changes to **mxb**.

![2nd MX record form](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030782407/original/STd7r76SSYxjjEueEZ71PlcaGBOkTHo5Jw.jpg)

**2nd MX Record (mxb.mailgun.org) (image 18 of 26)**

This screenshot appears in the "2nd MX Record (mxb.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

A — Name

Different for everyone — same logic as the 1st MX record

-   **lc**.companyname.com → Name: **lc**
-   **replies**.companyname.com → Name: **replies**
-   Main domain → Name: **@**

![Name field for 2nd MX record](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030782413/original/HGLSaAWGMgGCvPBFzdZi2p5c6a2196-KMQ.jpg)

**2nd MX Record (mxb.mailgun.org) (image 19 of 26)**

This screenshot appears in the "2nd MX Record (mxb.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

B — Priority

Same for everyone: 10

![Priority set to 10 for 2nd MX record](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030783105/original/TBBrnlPpoLpeqs517AvUL65F5TN5oV6qbQ.jpg)

**2nd MX Record (mxb.mailgun.org) (image 20 of 26)**

This screenshot appears in the "2nd MX Record (mxb.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

C — Destination

Same for everyone

mxb.mailgun.org

![Destination field set to mxb.mailgun.org](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030783114/original/gmZ3PYwnHX5SoqOoa1c3TPV-FvlUOwQM6A.jpg)

**2nd MX Record (mxb.mailgun.org) (image 21 of 26)**

This screenshot appears in the "2nd MX Record (mxb.mailgun.org)" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

D

Click Create

## 6CNAME Record

Click **\+ Add Record** one final time.

![CNAME record form in Siteground DNS Zone Editor](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030783142/original/PpLAFvnX8fpVSkGYfge-jqVsPe-05bhTMA.jpg)

**CNAME Record (image 22 of 26)**

This screenshot appears in the "CNAME Record" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

A

Click the CNAME tab

B — Name

Different for everyone — do NOT copy the root domain

Go back to the platform and copy the CNAME hostname. Exclude the root domain portion.

-   lc.companyname.com → Name: **email.lc**
-   replies.companyname.com → Name: **email.replies**
-   Main domain (companyname.com) → Name: **email**

![CNAME Name field in Siteground](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030783146/original/NzlqSBBFNxO15QArOp7-b2YQT2e5HoEqmg.jpg)

**CNAME Record (image 23 of 26)**

This screenshot appears in the "CNAME Record" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

C — Resolves To

Same for everyone

mailgun.org

![CNAME Resolves To field set to mailgun.org](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030783164/original/pajiIQ0wDsE7fPob2fz6xdduz_LfP-iKMg.jpg)

**CNAME Record (image 24 of 26)**

This screenshot appears in the "CNAME Record" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

D

Click Create

![All 5 DNS records added in Siteground](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030783184/original/F1CbuTsrXYX_Jc1kpb5rRqS82VtyueNFiQ.jpg)

**CNAME Record (image 25 of 26)**

This screenshot appears in the "CNAME Record" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

All 5 records have been added — now head back to the platform to verify.

Now that all 5 DNS records are in place, go back to the platform and click **Verify DNS Settings**.

![Verify DNS Settings button in the platform](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155030783203/original/X-TDph4fv6CxTwGhAoTVFfFqut48mxYVKQ.jpg)

**CNAME Record (image 26 of 26)**

This screenshot appears in the "CNAME Record" section of "Siteground Dedicated Sending Domain Setup (LC Email)". For context, this section explains: Email Deliverability LC Email Dedicated Domain Setup — Siteground A step-by-step guide to adding the 5 required DNS records in Siteground to authenticate your dedicated sending domain. What You'll Learn This guide walks you through configuring a dedicated sending domain for LeadConnector Email…. This part of the guide covers 9 fields, listed below.
- Fields: Setting up lc.companyname.com → Name: lc, Setting up replies.companyname.com → Name: replies, lc.companyname.com → Name: lc, replies.companyname.com → Name: replies, Main domain (companyname.com) → Name: @, Main domain → Name: @, lc.companyname.com → Name: email.lc, replies.companyname.com → Name: email.replies, Main domain (companyname.com) → Name: email
- Controls: main domain, subdomain, companyname.com, Main domain, Subdomain, replies, support, must, Add & Verify, Keep this screen open, Site Tools → Domain → DNS Zone Editor, Create New Record

Full procedure:

1. Setting up lc.companyname.com → Name: lc
2. Setting up replies.companyname.com → Name: replies
3. Setting up the main domain (companyname.com) → Name: @ or leave empty

Heads Up

If some records still show a red ✗ after verifying, click **Verify Domain** again. DNS changes can take up to 24–48 hours to propagate fully, though they often appear within minutes on Siteground.

Next Steps

Once all records show a green checkmark, verify your [SSL Certificate for Dedicated Sending Domain (LC - Email)](https://docs.ghlcustomercare.com/docs/email/lc-email/ssl-certificates-for-dedicated-lc-email-domains) is set up correctly.

Then [send a test email from the Conversation](https://docs.ghlcustomercare.com/docs/email/troubleshooting-email/how-to-send-a-test-email-in-the-conversation) to confirm everything is working end-to-end.

## 7Frequently Asked Questions

Q: Do I need a dedicated sending domain, or can I use the shared domain?

You can use the shared LeadConnector domain to send emails without any DNS setup. However, a dedicated sending domain improves deliverability and brand trust because emails appear to come from your own domain rather than a shared one. It also gives you full control over your sending reputation.

Q: Can I use my main domain (e.g. companyname.com) if I also use Google Workspace for company email?

No — you cannot use the same domain for both Google Workspace (or any other mail provider) and the Mailgun MX records required for LC Email. If your main domain already has Google Workspace MX records, use a subdomain (e.g. **replies.companyname.com**) instead.

Q: How long does DNS propagation take after adding the records in Siteground?

Siteground DNS changes often propagate within a few minutes for records managed within their system. However, full global propagation can take up to 24–48 hours in some cases. If verification fails immediately after adding the records, wait 15–30 minutes and click **Verify Domain** again.

Q: Why do I need two MX records (mxa and mxb)?

The two MX records (**mxa.mailgun.org** and **mxb.mailgun.org**) provide redundancy for Mailgun's inbound email routing. If one server is unavailable, email is automatically routed through the other. Both records use the same priority of 10.

Q: Some of my DNS records show a red ✗ even after waiting. What should I do?

Double-check that you did not include the root domain in any of the Name/Hostname fields. For example, if your domain is **replies.companyname.com**, the name for the TXT and MX records should be **replies** only — not **replies.companyname.com**. Also confirm that the 2nd TXT value was copied exactly from the platform without any extra spaces.

Q: Can I use any subdomain name, or does it have to be something specific?

You can use any subdomain prefix you like — common choices are **replies**, **mail**, **lc**, **send**, or **support**. The subdomain name itself does not affect deliverability. Pick something that makes sense for your workflow.

Q: Will my contacts notice any difference after switching to a dedicated sending domain?

Contacts will see emails appearing to come from your own domain (e.g. noreply@replies.companyname.com) instead of a shared LeadConnector domain. This can improve open rates and trust. The sending experience from your side within the platform does not change.

Q: Do I need to repeat this process for each sub-account?

Yes — dedicated sending domains are configured per sub-account. If multiple sub-accounts need dedicated domains, you can use different subdomains for each (e.g. **team1.companyname.com** and **team2.companyname.com**), or the same subdomain on separate sub-accounts if needed.

Related Articles

[How to Migrate My Agency Over to LC - Email](https://docs.ghlcustomercare.com/docs/email/lc-email/how-to-migrate-my-agency-over-to-lc-email) [How to Set Up a Dedicated Sending Domain (LC - Email)](https://docs.ghlcustomercare.com/docs/email/lc-email-dedicated-domain-and-ip/dedicated-email-sending-domains-overview-setup) [SSL Certificate for Dedicated Sending Domain (LC - Email)](https://docs.ghlcustomercare.com/docs/email/lc-email/ssl-certificates-for-dedicated-lc-email-domains) [How to Send a Test Email in the Conversation](https://docs.ghlcustomercare.com/docs/email/troubleshooting-email/how-to-send-a-test-email-in-the-conversation) [Siteground Domain Setup for Mailgun](https://docs.ghlcustomercare.com/docs/email/mailgun/mailgun-setup-siteground-domain-setup)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com