# Domain Removal Blocked Due to Active Campaign Assignment > Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to… - Source: https://docs.ghlcustomercare.com/docs/email/general-2/domain-removal-blocked-due-to-active-campaign-assignment - Section: Email / General - Reading time: 2 min - Images: 6, each explained below - Modified on Fri, 15 May at 4:53 AM --- Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to scheduled campaigns — without breaking anything in-flight. What You'll Learn If you’re trying to delete a domain from your system but get an error saying it’s still linked to an active campaign, don’t worry. This guide walks you through unlinking the domain from every campaign it’s tied to, so you can remove it cleanly — without affecting deliverability or any campaign that’s currently sending. Table of Contents [1Try deleting the domain](#section-1) [2Go to the Domain Configurator](#section-2) [3Open Manage Campaign](#section-3) [4Unlink the domain from all campaigns](#section-4) [5Apply the changes](#section-5) [6Double-check campaign links](#section-6) [7Delete the domain](#section-7) Video Walkthrough Setup Guide Step-by-step: Unlink, then delete Follow these seven steps in order. The whole process takes under two minutes. ## 1Try deleting the domain Click **Delete Domain** for the domain you want to remove. If the domain is tied to a campaign, you’ll see an alert letting you know it can’t be deleted yet. Error Message “The domain is currently assigned to a scheduled Campaign Domain (except test campaign). Try again after the campaign has finished sending, or remove the domain from the Campaign Domain (except test campaign).” ![Delete Domain error message showing the domain is assigned to a scheduled campaign](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071399076/original/ou5GxUe-HSeYGYMsNzMxOMVN67COIpRQtg.png) **Try deleting the domain (image 1 of 6)** This screenshot appears in the "Try deleting the domain" section of "Domain Removal Blocked Due to Active Campaign Assignment". For context, this section explains: Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to scheduled campaigns — without breaking anything in-flight. What You'll Learn If you’re trying to delete a domain from your system but get an error…. - Controls: Delete Domain, Domain Configurator, Manage Campaign, Remove, every, Apply, Delete ## 2Go to the Domain Configurator Open the **Domain Configurator** option in your menu. Find and select the domain that’s causing the deletion error. ![Domain Configurator menu with the affected domain selected](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071399074/original/ibaLnXWTTrx3yth6AheBvbS43VM9lT1bqw.png) **Go to the Domain Configurator (image 2 of 6)** This screenshot appears in the "Go to the Domain Configurator" section of "Domain Removal Blocked Due to Active Campaign Assignment". For context, this section explains: Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to scheduled campaigns — without breaking anything in-flight. What You'll Learn If you’re trying to delete a domain from your system but get an error…. - Controls: Delete Domain, Domain Configurator, Manage Campaign, Remove, every, Apply, Delete ## 3Open Manage Campaign Click **Manage Campaign** for that domain to view all campaigns currently linked to it. ![Manage Campaign view listing every campaign tied to the domain](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071399073/original/xnbim5hW5xrmd-YxScCiXsgW7HejpBacEw.png) **Open Manage Campaign (image 3 of 6)** This screenshot appears in the "Open Manage Campaign" section of "Domain Removal Blocked Due to Active Campaign Assignment". For context, this section explains: Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to scheduled campaigns — without breaking anything in-flight. What You'll Learn If you’re trying to delete a domain from your system but get an error…. - Controls: Delete Domain, Domain Configurator, Manage Campaign, Remove, every, Apply, Delete ## 4Unlink the domain from all campaigns Select all campaigns associated with the domain, then use the **Remove** option to unlink your domain from every campaign in the list. Heads Up Make sure to remove the domain from **every** campaign shown — missing even one will block the delete in the next step. ![Selecting all campaigns and clicking Remove to unlink the domain](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071399075/original/4qSVR5XKs1rLglOOsLrq9_V8ZNlYqOpLFQ.png) **Unlink the domain from all campaigns (image 4 of 6)** This screenshot appears in the "Unlink the domain from all campaigns" section of "Domain Removal Blocked Due to Active Campaign Assignment". For context, this section explains: Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to scheduled campaigns — without breaking anything in-flight. What You'll Learn If you’re trying to delete a domain from your system but get an error…. - Controls: Delete Domain, Domain Configurator, Manage Campaign, Remove, every, Apply, Delete ## 5Apply the changes Click **Apply** to confirm the removal. The system will save the unlinked state across all selected campaigns. ## 6Double-check campaign links Go back to **Manage Campaign** to confirm no campaigns are linked. The list should now be completely blank. ![Manage Campaign list now empty, confirming all campaigns are unlinked](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071399077/original/GT7mXB1R2wxijElCPVbJbcp893G6BapOBQ.png) **Double-check campaign links (image 5 of 6)** This screenshot appears in the "Double-check campaign links" section of "Domain Removal Blocked Due to Active Campaign Assignment". For context, this section explains: Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to scheduled campaigns — without breaking anything in-flight. What You'll Learn If you’re trying to delete a domain from your system but get an error…. - Controls: Delete Domain, Domain Configurator, Manage Campaign, Remove, every, Apply, Delete ## 7Delete the domain Return to the main domain list. This time, you’ll see the option to delete the domain. Enter the required confirmation text (such as “delete”) and click **Delete**. You're All Set The domain is now fully removed. Unlinking before deletion prevents accidental data loss and keeps your active campaigns running smoothly. ![Final domain delete confirmation with the required confirmation text entered](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071399078/original/x2-z4yMCikeLBjVslGJxJuIFnuToThmFAg.png) **Delete the domain (image 6 of 6)** This screenshot appears in the "Delete the domain" section of "Domain Removal Blocked Due to Active Campaign Assignment". For context, this section explains: Email Infrastructure How to Unlink a Domain From Active Campaigns Before Deleting It Step-by-step guide to safely remove a domain that’s still tied to scheduled campaigns — without breaking anything in-flight. What You'll Learn If you’re trying to delete a domain from your system but get an error…. - Controls: Delete Domain, Domain Configurator, Manage Campaign, Remove, every, Apply, Delete --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com