# Company Object Feature: A Manual Way to Organize Contacts > The Company Object feature is the ability to create a new entity called “Company” and map contacts under them. - Source: https://docs.ghlcustomercare.com/docs/contacts/smart-lists/company-object-feature-a-manual-way-to-organize-contacts - Section: Contacts / Smart Lists - Reading time: 4 min - Images: 4, each explained below - Modified on Thu, 28 Aug, 2025 at 8:10 AM --- The Company Object feature in GHL Customer Care helps users group related contacts under a shared company profile. This enhances relationship management, contact organization, and activity tracking across teams working with the same client business. --- **TABLE OF CONTENTS** - [What is the Company Object Feature?](#what-is-the-company-object-feature) - [Key Benefits of the Company Object Feature](#key-benefits-of-the-company-object-feature) - [How to Create the Company Object](#how-to-create-the-company-object) - [Step 1: Navigate to the Companies Section:](#step-1-navigate-to-the-companies-section) - [Step 2: Add a New Company](#step-2-add-a-new-company) - [Step 3: Enter Company Details](#step-3-enter-company-details) - [How to Edit or Update Company Details](#how-to-edit-or-update-company-details) - [How to Delete a Company](#how-to-delete-a-company) - [How to Add Contacts to a Company](#how-to-add-contacts-to-a-company) - [How to Remove a Contact from a Company](#how-to-remove-a-contact-from-a-company) - [Automate Contact-to-Company Assignment](#automate-contact-to-company-assignment) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What is the Company Object Feature?** The Company Object allows you to associate multiple contacts with a single company entity, making it easier to manage client relationships at the organizational level. This is particularly useful when your team interacts with various people from the same business. By grouping them under one record, you can view collective engagement, centralize data, and improve communication across touch points. --- ## **Key Benefits of the Company Object Feature** Using the Company Object provides practical advantages for managing contact relationships: - **Organized Contact Management:** Easily group multiple contacts under one company. - **Consolidated Activity Tracking:** Monitor interactions and activities related to a company. - **Enhanced Relationship Insights:** Gain a complete view of how your team engages with an organization. - **Efficient Communication:** Easily communicate with all contacts linked to a company. - **Improved Data Accuracy:** Maintain consistent and updated information across company-associated contacts. --- ## **How to Create the Company Object** Follow these steps to set up a new company in GHL Customer Care: ### **Step 1:** Navigate to the Companies Section: - Use the main navigation bar on the left to navigate to **Contacts** - Navigate to the tab labeled **Companies** in the secondary navigation ribbon at the top of the page ![Step 1: Navigate to the Companies Section: (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155041969865/original/afPxEFXXuOBxnAqTaV3LFBqNvqJ_8oglww.png) **Step 1: Navigate to the Companies Section: (image 1 of 4)** This screenshot appears in the "Step 1: Navigate to the Companies Section:" section of "Company Object Feature: A Manual Way to Organize Contacts". The text alongside this image reads: Use the main navigation bar on the left to navigate to Contacts Navigate to the tab labeled Companies in the secondary navigation ribbon at the top of the page. Immediately after, the guide continues: Click on the blue button at the top right labeled + New Company. - What this covers: Use the main navigation bar on the left to navigate to Contacts Navigate to the tab labeled Companies in the secondary navigation ribbon at the top of the page - Controls: Contacts, Companies - Next: Click on the blue button at the top right labeled + New Company. Full procedure: 1. Use the main navigation bar on the left to navigate to Contacts 2. Navigate to the tab labeled Companies in the secondary navigation ribbon at the top of the page ### **Step 2:** Add a New Company - Click on the blue button at the top right labeled **\+ New Company**. ![Step 2: Add a New Company (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155041969989/original/h0xP2Ge9B26gWwWxU6549DHsoSBCwKFHVA.png) **Step 2: Add a New Company (image 2 of 4)** This screenshot appears in the "Step 2: Add a New Company" section of "Company Object Feature: A Manual Way to Organize Contacts". The text alongside this image reads: Click on the blue button at the top right labeled + New Company. Immediately after, the guide continues: Enter the company details in the box on the right of the screen. Below are the details you are able to add. - What to click: Click on the blue button at the top right labeled + New Company. - Controls: + New Company - Next: Enter the company details in the box on the right of the screen. Below are the details you are able to add: ### **Step 3:** Enter Company Details Enter the company details in the box on the right of the screen. Below are the details you are able to add: - **Company Name** (mandatory) - **Phone Number** - **Email** - **Website** - **Description** - **Address Details** (Street, City, Postal Code, Country) **Please Note:** Only the company name is required, but adding more details enhances usability. ![Step 3: Enter Company Details (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155041970367/original/LbLWS8aCQVKZDC4wUpWeqzJFaU4RmCQzJg.gif) **Step 3: Enter Company Details (image 3 of 4)** This animation appears in the "Step 3: Enter Company Details" section of "Company Object Feature: A Manual Way to Organize Contacts". The text alongside this image reads: Please Note: Only the company name is required, but adding more details enhances usability. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: Go to the Company List Update Details Save Changes. - What this covers: Please Note: Only the company name is required, but adding more details enhances usability. - Fields: Company Name (mandatory), Phone Number, Email, Website, Description, Address Details (Street, City, Postal Code, Country) - Controls: Company Name, Phone Number, Email, Website, Description, Address Details - Next: Go to the Company List Update Details Save Changes Example values (illustrative, not read from the screenshot): - Company Name (mandatory): Northgate Dental - Phone Number: +1 312 847 1928 - Email: priya.raman@northgatedental.com - Website: https://northgatedental.com - Address Details (Street, City, Postal Code, Country): 4180 W Belmont Ave Full procedure: 1. Company Name (mandatory) 2. Phone Number 3. Email 4. Website 5. Description 6. Address Details (Street, City, Postal Code, Country) --- ## **How to Edit or Update Company Details** 1. **Go to the Company List** - Use the main navigation bar to Navigate to `**Contacts**` - Select the `**Companies** tab in the top navigation bar` - Click the **three dots (`...`)** next to the company you would like to edit and choose `**Edit Company**` 2. **Update Details** - Modify any necessary fields. 3. **Save Changes** - Click `**Save**` to apply the updates. --- ## **How to Delete a Company** 1. **Go to the Company List** - Use the main navigation bar to Navigate to `**Contacts**` - Select the `**Companies** tab in the top navigation bar` 2. **Select the Company to Delete** - Click the **three dots (`...`)** next to the company you would like to edit and choose `**Delete Company**` 3. **Confirm Deletion** - Click `**Yes**` to confirm. _Note: Deleting a company clears the_ `**_Company_**` _field in associated contacts but does not delete the contacts themselves._ --- ## **How to Add Contacts to a Company** 1. **Navigate to the Contact's Profile** - Use the main navigation bar to Navigate to `**Contacts**` - `Find the Contact you would like to add to the company and click on the contact's name` 2. **Assign the Company**: - Select the `**Company**` **tab** in the secondary navigation bar on the left of the page - Search for and select the company. 3. **Save Changes** - Click `**Save**` to update the contact's association. _For bulk assignment, select multiple contacts and assign them to a company at once._ ![How to Add Contacts to a Company (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155045226266/original/hB0MXzNuW4JiT_N6tcQE2IUWCEYF2s689Q.jpeg) **How to Add Contacts to a Company (image 4 of 4)** This screenshot appears in the "How to Add Contacts to a Company" section of "Company Object Feature: A Manual Way to Organize Contacts". The text alongside this image reads: For bulk assignment, select multiple contacts and assign them to a company at once. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Access the Company Profile View Associated Contacts Remove the Contact Confirm Removal. - What to choose: For bulk assignment, select multiple contacts and assign them to a company at once. - Fields: Assign the Company: - Controls: Navigate to the Contact's Profile, Contacts, Assign the Company, Company, tab, Save Changes, Save - Next: Access the Company Profile View Associated Contacts Remove the Contact Confirm Removal Example values (illustrative, not read from the screenshot): - Assign the Company:: Northgate Dental Full procedure: 1. Navigate to the Contact's Profile 2. Assign the Company: 3. Save Changes --- ## **How to Remove a Contact from a Company** 1. **Access the Company Profile** - Use the main navigation bar to Navigate to `**Contacts**` - Select the `**Companies** tab in the top navigation bar` - Select the company. 2. **View Associated Contacts** - Navigate to the `**Contacts**` tab. 3. **Remove the Contact** - Click the **Trash Bin** icon next to the contact. 4. **Confirm Removal** - Click `**Yes**` to finalize. _Note: Removing a contact from a company does not delete the contact; it only removes the association._ **Automating Company Associations:** GHL Customer Care provides automation features to streamline company assignments. Please refer to [Company Object Automation](https://docs.ghlcustomercare.com/docs/settings/sub-account-settings/company-object-automation) --- ## **Automate Contact-to-Company Assignment** You can automate this process based on the "Business Name" field in contacts. To enable: - Go to **Settings > Objects > Company** - Toggle **Automatically Create and Associate Companies from Contact Business Names** Learn more in the article: [Company Object Automation](https://docs.ghlcustomercare.com/docs/settings/sub-account-settings/company-object-automation) --- ## **Frequently Asked Questions** **Q: Can I assign multiple companies to a single contact?** No, a contact can only be associated with one company at a time. **Q: Will deleting a company removes all its contacts?** No, it only removes the company association. Contacts remain in your database. **Q: Can I bulk assign contacts to a company?** Yes, select multiple contacts in the contact list and assign them to a company at once. **Q: How do I find all contacts linked to a specific company?** Navigate to Contacts > Companies, select the company, and view the Contacts tab. **Q: Can I automate contact-company associations without manually assigning them?** Yes, enable Automatically Create and Associate Companies from Contact Business Names in Settings > Objects > Company. --- ## **Related Articles** - [Company Object Automation](https://docs.ghlcustomercare.com/docs/settings/sub-account-settings/company-object-automation) - [Getting Started with Custom Objects](https://docs.ghlcustomercare.com/docs/custom-objects/getting-started-with-custom-objects/getting-started-with-custom-objects) - [Importing Contacts and Opportunities via CSV](https://docs.ghlcustomercare.com/docs/contacts/bulk-actions/importing-contacts-and-opportunities-via-csv) - [Associations for Custom Objects](https://docs.ghlcustomercare.com/docs/crm/associations/associations-between-opportunities-companies-custom-objects) - [Workflow Action - Create Contact](https://docs.ghlcustomercare.com/docs/workflows/contact-workflow-actions/workflow-action-create-contact) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com