# Overview - Documents

> Adding, sharing, and requesting documents from contacts have never been easier. Documents aim to streamline the entire document management and sharing…

- Source: https://docs.ghlcustomercare.com/docs/contacts/documents/overview-documents
- Section: Contacts / Documents
- Reading time: 1 min
- Images: 2, each explained below

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Adding, sharing, and requesting documents from contacts have never been easier. Documents aim to streamline the entire document management and sharing requirements for your business. Documents are broadly categories into 3 categories:

1.  Internal Documents
2.  Sent to Contact Documents _(coming soon)_
3.  Received from Contact Documents _(coming soon)_

**In This Article**

-   [Internal Documents](#internal-documents)
-   [Adding Documents to your Contacts](#adding-documents-to-your-contacts)
-   [Searching for the Documents](#searching-for-the-documents)

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## Internal Documents

Store documents for your contacts within the CRM on the Contact details page. These documents can be accessed by users who have access to view the contact. 

Documents added to custom fields are added to a Folder named "Custom Fields" in the "Internal" section.  
Documents in custom fields are non deletable

![Internal Documents (image 1 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155010748005/original/59xmsXyWsQCiNS-PNMrzDelIHqxjsusodQ.png)

**Internal Documents (image 1 of 2)**

This screenshot appears in the "Internal Documents" section of "Overview - Documents". The text alongside this image reads: Documents added to custom fields are added to a Folder named "Custom Fields" in the "Internal" section. Documents in custom fields are non deletable. Immediately after, the guide continues: Add new documents to the internal section by hitting "+Add" -> "New File".
- What this covers: Documents added to custom fields are added to a Folder named "Custom Fields" in the "Internal" section. Documents in custom fields are non deletable
- Next: Add new documents to the internal section by hitting "+Add" -> "New File"

## Adding Documents to your Contacts

Add new documents to the internal section by hitting "+Add" -> "New File"

\- The max size limit per document is **_250MB_**
- Document types supported = PPT, Docs, PDF, CSV, and various image formats

![Adding Documents to your Contacts (image 2 of 2)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155010748115/original/AZcjzk4GV-Ekyod1WEdn54eJNPDbQvxSKg.png)

**Adding Documents to your Contacts (image 2 of 2)**

This screenshot appears in the "Adding Documents to your Contacts" section of "Overview - Documents". The text alongside this image reads: Add new documents to the internal section by hitting "+Add" -> "New File". Immediately after, the guide continues: Search documents based on the Document Name in the contact details page.
- What this covers: Add new documents to the internal section by hitting "+Add" -> "New File"
- Controls: 250MB
- Next: Search documents based on the Document Name in the contact details page

## Searching for the Documents

Search documents based on the Document Name in the contact details page

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com