Enable Services for one or many sub-accounts in GHL Customer Care. Then configure staff, payments, and automations to launch and start booking services quickly.
5 min read1,060 words6 explained imagesUpdated Tue, 3 Feb at 12:03 PM
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Enable Services to unlock GHL Customer Care’s multi‑service booking with add‑ons, resources, and built‑in payments. This article shows you how to turn Services on for one (or multiple) sub-accounts!
Services is the enhanced booking and scheduling tool designed specifically for service-based businesses. Services provide you with many feature upgrades including:
Better Booking Experience
Quickly create and manage new services.
Cleaner, more intuitive booking pages.
Book multiple services at once directly from the in-app appointment modal.
More Payment Options
Accept payments via Stripe, Square, Razorpay, Authorize.net, and NMI.
Save cards on file for future bookings.
Collect payments directly in the appointment modal.
Flexible Services Management
Control public or private service visibility.
Create service variations (different durations, prices).
Services help you speed through setup, reduce booking errors, and boost conversions while keeping you in control.
Boost Revenue: Encourage customers to book multiple services in a single checkout and add paid add‑ons
Enhance Customer Experience: Provide flexible booking options and optimized booking pages that reduce friction
Streamline Scheduling: Use advanced booking management tools tailored to your business exact needs
Save Time and Effort: Simplify setup and operations with unified booking flows, easy payment collection, and built‑in automations
How to Enable Services for a Single Sub-Account?
You can enable Services for sub-accounts directly from Agency Settings. Follow these steps to activate Services in a single sub-account!
Step 1: Navigate to Sub-Accounts
From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar
Step 1: Navigate to Sub-Accounts (image 1 of 6)What this shows From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation barWhat this showsIllustrates the "Step 1: Navigate to Sub-Accounts" section of "Services - Overview & How to Get Started".This screenshot appears in the "Step 1: Navigate to Sub-Accounts" section of "Services - Overview & How to Get Started". The text alongside this image reads: From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar. Immediately after, the guide continues: Use the search bar or scroll to locate the sub-account where you would like to active Services Click the Three Dots (⋮) icon in the bottom right of the sub-account panel Select the Manage Client Option.Image 1 of 6What to chooseFrom the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar
Buttons and menus referencedSub-Accounts
Next stepUse the search bar or scroll to locate the sub-account where you would like to active Services Click the Three Dots (⋮) icon in the bottom right of the sub-account panel Select the Manage Client Option
Step 2: Go to Manage Client
Use the search bar or scroll to locate the sub-account where you would like to active Services
Click the Three Dots (⋮) icon in the bottom right of the sub-account panel
Select the Manage Client Option
Step 2: Go to Manage Client (image 2 of 6)What this shows Use the search bar or scroll to locate the sub-account where you would like to active Services Click the Three Dots (⋮) icon in the bottom…What this showsIllustrates the "Step 2: Go to Manage Client" section of "Services - Overview & How to Get Started".This screenshot appears in the "Step 2: Go to Manage Client" section of "Services - Overview & How to Get Started". The text alongside this image reads: Use the search bar or scroll to locate the sub-account where you would like to active Services Click the Three Dots (⋮) icon in the bottom right of the sub-account panel Select the Manage Client Option. Immediately after, the guide continues: Select Calendar Settings from the top navigation bar Use the toggle to Turn On Services Click the blue Save button to save your changes.Image 2 of 6What to chooseUse the search bar or scroll to locate the sub-account where you would like to active Services Click the Three Dots (⋮) icon in the bottom right of the sub-account panel Select the Manage Client OptionNext stepSelect Calendar Settings from the top navigation bar Use the toggle to Turn On Services Click the blue Save button to save your changes
Step 3: Turn on Services (Single Sub-Account)
Select Calendar Settings from the top navigation bar
Use the toggle to Turn On Services
Click the blue Save button to save your changes
Step 3: Turn on Services (Single Sub-Account) (image 3 of 6)What this shows Select Calendar Settings from the top navigation bar Use the toggle to Turn On Services Click the blue Save button to save your changesWhat this showsIllustrates the "Step 3: Turn on Services (Single Sub-Account)" section of "Services - Overview & How to Get Started".This screenshot appears in the "Step 3: Turn on Services (Single Sub-Account)" section of "Services - Overview & How to Get Started". The text alongside this image reads: Select Calendar Settings from the top navigation bar Use the toggle to Turn On Services Click the blue Save button to save your changes. Immediately after, the guide continues: You can enable Services for sub-accounts directly from Agency Settings. Follow these steps to activate Services for multiple sub-accounts at once!Image 3 of 6What to chooseSelect Calendar Settings from the top navigation bar Use the toggle to Turn On Services Click the blue Save button to save your changesNext stepYou can enable Services for sub-accounts directly from Agency Settings. Follow these steps to activate Services for multiple sub-accounts at once!
How to Enable Services for Multiple Sub-Accounts?
You can enable Services for sub-accounts directly from Agency Settings. Follow these steps to activate Services for multiple sub-accounts at once!
Step 1: Navigate to Sub-Accounts
From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar
Step 1: Navigate to Sub-Accounts (image 4 of 6)What this shows From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation barWhat this showsIllustrates the "Step 1: Navigate to Sub-Accounts" section of "Services - Overview & How to Get Started".This screenshot appears in the "Step 1: Navigate to Sub-Accounts" section of "Services - Overview & How to Get Started". The text alongside this image reads: From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar. Immediately after, the guide continues: Select the sub-accounts where you would like to active Services using the checkboxes Once sub-accounts are selected, click Bulk Actions in the upper-right corner From the drop down menu, pick Setup Calendars.Image 4 of 6What to chooseFrom the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar
Buttons and menus referencedSub-Accounts
Next stepSelect the sub-accounts where you would like to active Services using the checkboxes Once sub-accounts are selected, click Bulk Actions in the upper-right corner From the drop down menu, pick Setup Calendars
Step 2: OpenSetup Calendars
Select the sub-accounts where you would like to active Services using the checkboxes
Once sub-accounts are selected, click Bulk Actions in the upper-right corner
From the drop down menu, pick Setup Calendars
Step 2: Open Setup Calendars (image 5 of 6)What this shows Select the sub-accounts where you would like to active Services using the checkboxes Once sub-accounts are selected, click Bulk Actions in…What this showsIllustrates the "Step 2: Open Setup Calendars" section of "Services - Overview & How to Get Started".This screenshot appears in the "Step 2: Open Setup Calendars" section of "Services - Overview & How to Get Started". The text alongside this image reads: Select the sub-accounts where you would like to active Services using the checkboxes Once sub-accounts are selected, click Bulk Actions in the upper-right corner From the drop down menu, pick Setup Calendars. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Use the toggle to Turn On Services Type CONFIRM then click the blue Save button to save your changes.Image 5 of 6What to chooseSelect the sub-accounts where you would like to active Services using the checkboxes Once sub-accounts are selected, click Bulk Actions in the upper-right corner From the drop down menu, pick Setup Calendars
Fields in this part of the guideFrom the drop down menu, pick Setup Calendars
Buttons and menus referencedBulk ActionsSetup Calendars
Next stepUse the toggle to Turn On Services Type CONFIRM then click the blue Save button to save your changesAll 3 steps in this procedure
Select the sub-accounts where you would like to active Services using the checkboxes
Once sub-accounts are selected, click Bulk Actions in the upper-right corner
From the drop down menu, pick Setup Calendars
Step 3: Turn on Services (Multiple Sub-Accounts)
Use the toggle to Turn On Services
Type CONFIRM then click the blue Save button to save your changes
Step 3: Turn on Services (Multiple Sub-Accounts) (image 6 of 6)What this shows Use the toggle to Turn On Services Type CONFIRM then click the blue Save button to save your changesWhat this showsIllustrates the "Step 3: Turn on Services (Multiple Sub-Accounts)" section of "Services - Overview & How to Get Started".This screenshot appears in the "Step 3: Turn on Services (Multiple Sub-Accounts)" section of "Services - Overview & How to Get Started". The text alongside this image reads: Use the toggle to Turn On Services Type CONFIRM then click the blue Save button to save your changes. Immediately after, the guide continues: We’re always working to make Services better for you. Here’s an early look at what’s coming soon.Image 6 of 6What to fill inUse the toggle to Turn On Services Type CONFIRM then click the blue Save button to save your changes
Buttons and menus referencedServicesCONFIRMSave
Next stepWe’re always working to make Services better for you. Here’s an early look at what’s coming soon:All 2 steps in this procedure
Use the toggle to Turn On Services
Type CONFIRM then click the blue Save button to save your changes
Upcoming Features for Services
We’re always working to make Services better for you. Here’s an early look at what’s coming soon:
Group Bookings – Book multiple appointments for the same time slot.
Reporting & Insights – Get detailed reports on bookings, services, and revenue.
Opportunities Integration – Book and manage service appointments via the Opportunities tab.
Conversation AI & Voice AI – Allow AI bots to book appointments on your behalf.
Custom Values in Email Builder – Use service-based custom values in your email templates.
[Now Live] Snapshots – Create snapshots and import your setup into different sub-accounts.
[Now Live] Mobile App Support – Create and view service bookings directly from the mobile app.
[Now Live] Custom Forms at Service Level – Add custom forms to individual services for more flexibility.
[Now Live] Edit Unpaid Appointments – Make edits to unpaid appointments (paid appointments editing will be added in a future update).
[Now Live] Processing Fees – Apply processing fees to each transaction.
[Now Live] Gift Cards for Services – Enable customers to purchase and redeem gift cards.
[Now Live] Taxes for Services – Configure and apply tax settings for services.
Frequently Asked Questions
Q: Will enabling Services disrupt my existing calendars or workflows? No. When you enable Services, GHL Customer Care automatically copies your existing service calendars and creates equivalent Services. Your current calendars and any workflows tied to them continue to work exactly as they do today. You can run Meetings (Existing Calendars) and Services side by side or enable only the one that fits best. This ensures that the transition is smooth and without disruptions.
Q: Do I have to connect payments before enabling Services? No, but you must connect a provider before collecting payments on the booking page.
Q: Can I enable Services for only some sub-accounts?
Yes. Since the activation of services is done on a per sub-account basis, you can roll it out selectively. Enabling Services in specific sub-accounts will not affect the other (non-selected) sub-accounts.
Q: Are Services supported in snapshots?
Yes! You can include the following assets when creating or loading a Snapshot: Calendar Services, Calendar Service Add-Ons, Calendar Service Categories and Calendar Service Resources. These assets are selectable independently while creating or restoring Snapshots, giving agencies full flexibility.
Q: Can I edit a Service Appointment after it is booked?
Yes but what you can edit depends on whether the appointment is unpaid or paid.
Unpaid Service Appointments: You can edit most details directly from the appointment edit screen, including adding/removing services and add-ons, changing duration, service variants, staff, location, appointment title, date/time, timezone, and coupon codes.
Paid Service Appointments: Structural changes (for example, changing the service or staff) remain restricted after payment is collected. The edit screen shows a message explaining what is editable. To make broader changes, click Duplicate Appointment to clone the appointment, update the duplicated appointment, and rebook.
You can enable Services for sub-accounts directly from Agency Settings . Follow these steps to activate Services in a single sub-account! Step 1: Navigate to Sub-Accounts From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar Step 2: Go to Manage Client Use the search bar or scroll to locate the sub-account where you would like to active Services Click the Three Dots (⋮) icon in the bottom right of the sub-account panel Select the Manage Client Option Step 3: Turn on Services (Single Sub-Account) Select Calendar Settings from the top navigation bar Use the toggle to Turn On Services Click the blue Save button to save your changes
How to Enable Services for Multiple Sub-Accounts?
You can enable Services for sub-accounts directly from Agency Settings . Follow these steps to activate Services for multiple sub-accounts at once! Step 1: Navigate to Sub-Accounts From the Agency dashboard, select the Sub-Accounts tab on the left-side navigation bar Step 2: Open Setup Calendars Select the sub-accounts where you would like to active Services using the checkboxes Once sub-accounts are selected, click Bulk Actions in the upper-right corner From the drop down menu, pick Setup Calendars Step 3: Turn on Services (Multiple Sub-Accounts) Use the toggle to Turn On Services Type CONFIRM then click the blue Save button to save your changes
