# How To Create Service Calendars > A Service Calendar is a tailored calendar type created to simplify the scheduling process of service-based businesses . In this calendar type, users can… - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/service-calendars/how-to-create-service-calendars - Section: Calendars & Appointments / Service Calendars - Reading time: 6 min - Images: 19, each explained below --- A Service Calendar is a tailored calendar type created to simplify the scheduling process of **service-based businesses**. In this calendar type, users can create different services they offer, group them together by categories, and display all of them in one single scheduling link - the **Service Menu**. These calendars seamlessly integrate with your **staff's availability,** allowing you to configure your team members, assign services to specific groups, set the **service duration** and**accept payments** from customers during the booking process. **Guide on** **How to Create a Service Calendar** - [Step 1: Navigate to Calendar Settings and Input the Essentials](#note-only-agency-admins-can-access-this-setting) - [Step 2: Add your Service Details](#step-2-service-details) - [Step 3: Configure the Availability](#step-3-availability) - [Step 4: Forms & Payments](#step-4-forms-and-payments) - [Step 5: Notifications, Additional Options & Customizations](#step-5-notifications-additional-options-and-customizations) - [Step 6: Rooms and Equipments](#step-6-rooms-and-equipments) **Related Article** - [Service Menu](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-service-menus/how-to-create-service-menus-for-calendars) - [Rooms and Equipments](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-rooms-and-equipment/rooms-and-equipment) --- **How to Enable Service Calendars?** 1. Go to Calendar Settings. 2. Click on "Preferences." 3. Under "In-App Preferences," toggle the "Service Menu" option to turn it on. 4. You will now see "Service Calendar" under "Create New Calendar" ![Figure 1](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033091453/original/FqaE8bMTXyi6lqgX9uT7V25nQNKoSPi19A.jpg) **Figure 1** This screenshot appears in "How To Create Service Calendars". The text alongside this image reads: Go to Calendar Settings. Click on "Preferences." Under "In-App Preferences," toggle the "Service Menu" option to turn it on. You will now see "Service Calendar" under "Create New Calendar". This part of the guide covers 7 fields, listed below. Immediately after, the guide continues: How to create Service Calendars? Step 1: Navigate to Calendar Settings and Input the Essentials. - Where to go: Go to Calendar Settings. Click on "Preferences." Under "In-App Preferences," toggle the "Service Menu" option to turn it on. You will now see "Service Calendar" under "Create New Calendar" - Fields: Step 2: Add your Service Details, Step 3: Configure the Availability, Step 4: Forms & Payments, Step 5: Notifications, Additional Options & Customizations, Step 6: Rooms and Equipments, Service Menu, Rooms and Equipments - Controls: service-based businesses, Service Menu, staff's availability,, service duration, accept payments, Guide on, How to Create a Service Calendar, Related Article - Next: How to create Service Calendars? Step 1: Navigate to Calendar Settings and Input the Essentials Full procedure: 1. Step 1: Navigate to Calendar Settings and Input the Essentials 2. Step 2: Add your Service Details 3. Step 3: Configure the Availability 4. Step 4: Forms & Payments 5. Step 5: Notifications, Additional Options & Customizations 6. Step 6: Rooms and Equipments ### Note: Only agency admins can access this setting **How to create Service Calendars?** **Step 1: Navigate to Calendar Settings and Input the Essentials** - Start by logging in to your sub-account > Go to Calendars > Calendar Settings - Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. ![Note: Only agency admins can access this setting (image 2 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033091551/original/HDAsdcSQ3dOu9sdFP7ignfVfVADJE9sZgA.jpg) **Note: Only agency admins can access this setting (image 2 of 19)** This screenshot appears in the "Note: Only agency admins can access this setting" section of "How To Create Service Calendars". The text alongside this image reads: Start by logging in to your sub-account > Go to Calendars > Calendar Settings Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. The navigation path used here is Calendars > Calendar Settings Within. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Input the Essentials: Provide the necessary information for your service calendar such as: Service Name: Give your calendar a descriptive name. Service Description: Add a brief description to help users understand the purpose of the…. - Path: Calendars > Calendar Settings Within - What to choose: Start by logging in to your sub-account > Go to Calendars > Calendar Settings Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. - Fields: Duration: Specify the duration of your service, Availability: Set your calendar's availability - Controls: Service Name, Service Description - Next: Input the Essentials: Provide the necessary information for your service calendar such as: Service Name: Give your calendar a descriptive name. Service Description: Add a brief description to help users understand the purpose of the calendar. Staff Assignment and Location: Select the staff members who will be assigned to the service you're creating the calendar for. Once staff members are selected for a service calendar, you can configure their preferred meeting location from the advanced settings. Available Meeting Locations: Full procedure: 1. Start by logging in to your sub-account > Go to Calendars > Calendar Settings 2. Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. ![Note: Only agency admins can access this setting (image 3 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033092938/original/5FWfiG3mXYn626AJPSaNW0OJwTZ5FZzrJg.png) **Note: Only agency admins can access this setting (image 3 of 19)** This screenshot appears in the "Note: Only agency admins can access this setting" section of "How To Create Service Calendars". The text alongside this image reads: Start by logging in to your sub-account > Go to Calendars > Calendar Settings Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. The navigation path used here is Calendars > Calendar Settings Within. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Input the Essentials: Provide the necessary information for your service calendar such as: Service Name: Give your calendar a descriptive name. Service Description: Add a brief description to help users understand the purpose of the…. - Path: Calendars > Calendar Settings Within - What to choose: Start by logging in to your sub-account > Go to Calendars > Calendar Settings Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. - Fields: Duration: Specify the duration of your service, Availability: Set your calendar's availability - Controls: Service Name, Service Description - Next: Input the Essentials: Provide the necessary information for your service calendar such as: Service Name: Give your calendar a descriptive name. Service Description: Add a brief description to help users understand the purpose of the calendar. Staff Assignment and Location: Select the staff members who will be assigned to the service you're creating the calendar for. Once staff members are selected for a service calendar, you can configure their preferred meeting location from the advanced settings. Available Meeting Locations: Full procedure: 1. Start by logging in to your sub-account > Go to Calendars > Calendar Settings 2. Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. - **Input the Essentials:** Provide the necessary information for your service calendar such as: - **Service Name**: Give your calendar a descriptive name. - **Service Description**: Add a brief description to help users understand the purpose of the calendar. - **Staff Assignment and Location:** Select the staff members who will be assigned to the service you're creating the calendar for. Once staff members are selected for a service calendar, you can configure their preferred meeting location from the advanced settings. Available Meeting Locations: - #### **Phone:** The default value populated will be the subaccount's phone number, but you can edit it to any phone number of your choice. - **Address:** The default value populated will be the subaccount's business address, but you can edit it to any address if needed. - **Custom:** Use this to enter any custom value, such as your store address, a message for clients, or a static Zoom link. - **Zoom:** Dynamic, unique Zoom links will be generated if Zoom is successfully integrated. Ensure Zoom is integrated in 'My Profile' > Calendar Settings > Video Conferencing. - **Google Meet:** Dynamic, unique Google Meet links will be generated if Google is successfully integrated and Google Calendar is selected as the linked calendar in the 'My Profile > Calendar Settings' section. ![Phone: The default value populated will be the subaccount's phone number, but you can edit it to any phone number of your choice. (image 4 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033095010/original/mZpey4plMBvaArCKJ7OWIT6HuofvN60BvA.png) **Phone: The default value populated will be the subaccount's phone number, but you can edit it to any phone number of your choice. (image 4 of 19)** This screenshot appears in the "Phone: The default value populated will be the subaccount's phone number, but you can edit it to any phone number of your choice." section of "How To Create Service Calendars". The text alongside this image reads: Input the Essentials: Provide the necessary information for your service calendar such as: Service Name: Give your calendar a descriptive name. Service Description: Add a brief description to help users understand the purpose of the calendar. Staff Assignment and Location: Select the staff members…. The navigation path used here is Calendars > Calendar Settings Within. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: URL / Slug: D ef ine a calendar slug or URL that will determine the link to your calendar. Duration: Specify the duration of your service Availability: Set your calendar's availability. - Path: Calendars > Calendar Settings Within - What to fill in: Input the Essentials: Provide the necessary information for your service calendar such as: Service Name: Give your calendar a descriptive name. Service Description: Add a brief description to help users understand the purpose of the calendar. Staff Assignment and Location: Select the staff members who will be assigned to the service you're creating the calendar for. Once staff members are selected for a service calendar, you can configure their preferred meeting location from the advanced settings. Available Meeting Locations: - Fields: Duration: Specify the duration of your service, Availability: Set your calendar's availability - Controls: Service Name, Service Description - Next: URL / Slug: D ef ine a calendar slug or URL that will determine the link to your calendar. Duration: Specify the duration of your service Availability: Set your calendar's availability Full procedure: 1. Start by logging in to your sub-account > Go to Calendars > Calendar Settings 2. Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. - **URL / Slug:** Def**ine a calendar slug or URL that will determine the link to your calendar.** - **Duration:** Specify the duration of your service - **Availability:** Set your calendar's availability ![Phone: The default value populated will be the subaccount's phone number, but you can edit it to any phone number of your choice. (image 5 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033095159/original/eTd7s9WhG3rgfO21WS4R8tQaDsKTP85zBQ.jpg) **Phone: The default value populated will be the subaccount's phone number, but you can edit it to any phone number of your choice. (image 5 of 19)** This screenshot appears in the "Phone: The default value populated will be the subaccount's phone number, but you can edit it to any phone number of your choice." section of "How To Create Service Calendars". The text alongside this image reads: URL / Slug: D ef ine a calendar slug or URL that will determine the link to your calendar. Duration: Specify the duration of your service Availability: Set your calendar's availability. The navigation path used here is Calendars > Calendar Settings Within. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: You can customize your service calendar further with Advanced Options. Simply click on Advanced Settings Button. - Path: Calendars > Calendar Settings Within - What this covers: URL / Slug: D ef ine a calendar slug or URL that will determine the link to your calendar. Duration: Specify the duration of your service Availability: Set your calendar's availability - Fields: Duration: Specify the duration of your service, Availability: Set your calendar's availability - Controls: Service Name, Service Description - Next: You can customize your service calendar further with Advanced Options. Simply click on Advanced Settings Button Full procedure: 1. Start by logging in to your sub-account > Go to Calendars > Calendar Settings 2. Within the Calendars Tab, click "Create Calendar," then choose the "Service Calendar" option. - You can customize your service calendar further with Advanced Options. Simply click on Advanced Settings Button ### **Step 2: Service Details** - Upload your **Service Logo** - This is the image that will appear on the Appointment Booking Widget for your Service Calendar Note: Service Logo will be visible only for the appointment widget of a single service calendar. For Service Menu / Groups, Service Cover Image should be used. ![Step 2: Service Details (image 6 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033095572/original/5LcNzaSfG6AaBEOPXClUSRxDZzPKrD3Zog.png) **Step 2: Service Details (image 6 of 19)** This screenshot appears in the "Step 2: Service Details" section of "How To Create Service Calendars". The text alongside this image reads: Note: Service Logo will be visible only for the appointment widget of a single service calendar. For Service Menu / Groups, Service Cover Image should be used. Immediately after, the guide continues: Link to Service Menu: If you intend to add this Service Calendar to your Service Menu (where all your services are showcased on one page), ensure you select a group for the calendar. Think of a group as a way to categorize similar…. - What this covers: Note: Service Logo will be visible only for the appointment widget of a single service calendar. For Service Menu / Groups, Service Cover Image should be used. - Controls: Service Logo, Appointment Invite Title., Event Color, we do not support, Zoom / Google Meet - Next: Link to Service Menu: If you intend to add this Service Calendar to your Service Menu (where all your services are showcased on one page), ensure you select a group for the calendar. Think of a group as a way to categorize similar services together. For example, you could create a group named "HAIR" and assign service calendars like "Hair Cut," "Hair Spa," and "Hair Coloring" to it. Full procedure: 1. You can also customize your Appointment Invite Title. This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc 2. Event Color – Select the color you want to use for appointments created through this calendar. This color is used within GHL Customer Care and does not sync to events in Google Calendar. - **Link to Service Menu:** If you intend to add this Service Calendar to your Service Menu (where all your services are showcased on one page), ensure you select a group for the calendar. Think of a group as a way to categorize similar services together. For example, you could create a group named "HAIR" and assign service calendars like "Hair Cut," "Hair Spa," and "Hair Coloring" to it. Note: Service Calendars can be used in a Service Menu as well as in a Group ![Step 2: Service Details (image 7 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033095860/original/YwfWrtxRq4jH9pFrQN7YF6EVo3PCwtrRCw.png) **Step 2: Service Details (image 7 of 19)** This screenshot appears in the "Step 2: Service Details" section of "How To Create Service Calendars". The text alongside this image reads: Note: Service Calendars can be used in a Service Menu as well as in a Group. Immediately after, the guide continues: You can also customize your Appointment Invite Title. This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc Event Color – Select the color you want to use for appointments created through…. - What this covers: Note: Service Calendars can be used in a Service Menu as well as in a Group - Controls: Service Logo, Appointment Invite Title., Event Color, we do not support, Zoom / Google Meet - Next: You can also customize your Appointment Invite Title. This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc Event Color – Select the color you want to use for appointments created through this calendar. This color is used within GHL Customer Care and does not sync to events in Google Calendar. Full procedure: 1. You can also customize your Appointment Invite Title. This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc 2. Event Color – Select the color you want to use for appointments created through this calendar. This color is used within GHL Customer Care and does not sync to events in Google Calendar. - You can also customize your **Appointment Invite Title.** This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc - **Event Color** – Select the color you want to use for appointments created through this calendar. This color is used within GHL Customer Care and does not sync to events in Google Calendar. ![Step 2: Service Details (image 8 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033097763/original/2oP5JpxRkPcW7ubFvgeUI2zw5i6dNLdifw.png) **Step 2: Service Details (image 8 of 19)** This screenshot appears in the "Step 2: Service Details" section of "How To Create Service Calendars". The text alongside this image reads: You can also customize your Appointment Invite Title. This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc Event Color – Select the color you want to use for appointments created through this calendar. This color is used within GHL Customer Care and…. Immediately after, the guide continues: Service Calendars are primarily meant to cater to physical services; hence, we do not support the addition of any Meeting Location including Zoom / Google Meet in a service calendar. - What to choose: You can also customize your Appointment Invite Title. This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc Event Color – Select the color you want to use for appointments created through this calendar. This color is used within GHL Customer Care and does not sync to events in Google Calendar. - Controls: Service Logo, Appointment Invite Title., Event Color, we do not support, Zoom / Google Meet - Next: Service Calendars are primarily meant to cater to physical services; hence, we do not support the addition of any Meeting Location including Zoom / Google Meet in a service calendar. Full procedure: 1. You can also customize your Appointment Invite Title. This is the title for the Calendar event that shows in Google Calendar, Outlook, Apple Calendar, etc 2. Event Color – Select the color you want to use for appointments created through this calendar. This color is used within GHL Customer Care and does not sync to events in Google Calendar. Service Calendars are primarily meant to cater to physical services; hence, **we do not support** the addition of any Meeting Location including **Zoom / Google Meet** in a service calendar. ### **Step 3: Availability** - **Weekly Working Hours:** Set your regular, weekly working hours. This is useful for setting up your default schedule that repeats week after week.  - **Date Specific Hours:** Set Date specific hours that allow you to customize your availability or unavailability for specific dates. You can add specific dates and define hours applicable only to those dates.  ![Step 3: Availability (image 9 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033097990/original/_BHEdx42rSxA0g2SxkxMdaZOYaGsqGLZgg.png) **Step 3: Availability (image 9 of 19)** This screenshot appears in the "Step 3: Availability" section of "How To Create Service Calendars". The text alongside this image reads: Weekly Working Hours: Set your regular, weekly working hours. This is useful for setting up your default schedule that repeats week after week. Date Specific Hours: Set Date specific hours that allow you to customize your availability or unavailability for specific dates. You can add specific…. Immediately after, the guide continues: Service Duration: Set the length of each appointment. Service Interval: Specify your service interval. Post Buffer time: Add extra time after appointments for preparation or transition. Minimum Scheduling Notice: Set the required advance…. - What this covers: Weekly Working Hours: Set your regular, weekly working hours. This is useful for setting up your default schedule that repeats week after week. Date Specific Hours: Set Date specific hours that allow you to customize your availability or unavailability for specific dates. You can add specific dates and define hours applicable only to those dates. - Controls: Service Duration, Minimum Scheduling Notice - Next: Service Duration: Set the length of each appointment. Service Interval: Specify your service interval. Post Buffer time: Add extra time after appointments for preparation or transition. Minimum Scheduling Notice: Set the required advance notice for appointment bookings, specifying how many hours or days before an appointment should the booking be closed. Date Range: Define how many days into the future appointments can be booked. Full procedure: 1. Weekly Working Hours: Set your regular, weekly working hours. This is useful for setting up your default schedule that repeats week after week. 2. Date Specific Hours: Set Date specific hours that allow you to customize your availability or unavailability for specific dates. You can add specific dates and define hours applicable only to those dates. - ****Service Duration**:** Set the length of each appointment. - **Service Interval:** Specify your service interval. - ****Post Buffer time:**** Add extra time after appointments for preparation or transition. - ****Minimum Scheduling Notice**:** Set the required advance notice for appointment bookings, specifying how many hours or days before an appointment should the booking be closed. - ****Date Range:**** Define how many days into the future appointments can be booked. ![Step 3: Availability (image 10 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033098211/original/wp-_MHY5WFl4I43EAevwFHFx8rr9NHKYPQ.png) **Step 3: Availability (image 10 of 19)** This screenshot appears in the "Step 3: Availability" section of "How To Create Service Calendars". The text alongside this image reads: Service Duration: Set the length of each appointment. Service Interval: Specify your service interval. Post Buffer time: Add extra time after appointments for preparation or transition. Minimum Scheduling Notice: Set the required advance notice for appointment bookings, specifying how many hours…. Immediately after, the guide continues: Note: The slot interval in the Service Calendar is set to 15 minutes by default and cannot be altered. - What this covers: Service Duration: Set the length of each appointment. Service Interval: Specify your service interval. Post Buffer time: Add extra time after appointments for preparation or transition. Minimum Scheduling Notice: Set the required advance notice for appointment bookings, specifying how many hours or days before an appointment should the booking be closed. Date Range: Define how many days into the future appointments can be booked. - Controls: Service Duration, Minimum Scheduling Notice - Next: Note: The slot interval in the Service Calendar is set to 15 minutes by default and cannot be altered Full procedure: 1. Weekly Working Hours: Set your regular, weekly working hours. This is useful for setting up your default schedule that repeats week after week. 2. Date Specific Hours: Set Date specific hours that allow you to customize your availability or unavailability for specific dates. You can add specific dates and define hours applicable only to those dates. Note: The slot interval in the Service Calendar is set to 15 minutes by default and cannot be altered ### **Step 4: Forms & Payments** - **Forms -** You have the flexibility to choose how you gather client information. You can either opt for the default form, which collects standard details like Name, Email, and Phone number, or create a custom form tailored to your specific needs. To use a custom form, create it in Sites > Forms > Builder, and then select it from the dropdown menu on the calendar. You can also: \- Toggle the consent checkbox on/off. \- Customize the consent message. Note: Custom forms will only apply to bookings made directly on a Service Calendar. For bookings made through the Service Menu, default forms will be used. ![Step 4: Forms & Payments (image 11 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033098469/original/_zUV3XJjjUfzDzxTyaHh_ZsTMR977KTaeg.png) **Step 4: Forms & Payments (image 11 of 19)** This screenshot appears in the "Step 4: Forms & Payments" section of "How To Create Service Calendars". The text alongside this image reads: Note: Custom forms will only apply to bookings made directly on a Service Calendar. For bookings made through the Service Menu, default forms will be used. Immediately after, the guide continues: Confirmation Page - After an appointment is booked, you can decide how you'd like to present the confirmation to the user. You can choose between displaying a thank you message on the same page or redirecting the user to a specific URL of…. - What this covers: Note: Custom forms will only apply to bookings made directly on a Service Calendar. For bookings made through the Service Menu, default forms will be used. - Controls: Forms -, Confirmation Page -, Payments - - Next: Confirmation Page - After an appointment is booked, you can decide how you'd like to present the confirmation to the user. You can choose between displaying a thank you message on the same page or redirecting the user to a specific URL of your choice. - **Confirmation Page -** After an appointment is booked, you can decide how you'd like to present the confirmation to the user. You can choose between displaying a thank you message on the same page or redirecting the user to a specific URL of your choice. ![Step 4: Forms & Payments (image 12 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033098676/original/xt0pa3mm08qtUeznIyvYKYkHRhHLIiG1-Q.png) **Step 4: Forms & Payments (image 12 of 19)** This screenshot appears in the "Step 4: Forms & Payments" section of "How To Create Service Calendars". The text alongside this image reads: Confirmation Page - After an appointment is booked, you can decide how you'd like to present the confirmation to the user. You can choose between displaying a thank you message on the same page or redirecting the user to a specific URL of your choice. Immediately after, the guide continues: Payments - If you want to accept payments for bookings, ensure that your payment gateway is integrated. Once set up, you can specify the payment amount and start collecting payments. It's important to note that payments are only…. - What to choose: Confirmation Page - After an appointment is booked, you can decide how you'd like to present the confirmation to the user. You can choose between displaying a thank you message on the same page or redirecting the user to a specific URL of your choice. - Controls: Forms -, Confirmation Page -, Payments - - Next: Payments - If you want to accept payments for bookings, ensure that your payment gateway is integrated. Once set up, you can specify the payment amount and start collecting payments. It's important to note that payments are only applicable to the main attendee and not for guests. - **Payments -** If you want to accept payments for bookings, ensure that your payment gateway is integrated. Once set up, you can specify the payment amount and start collecting payments. It's important to note that payments are only applicable to the main attendee and not for guests. ![Step 4: Forms & Payments (image 13 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033098846/original/PS0Yf9pewhBAwNQjQE86b9tWrhPz7g4Rdw.png) **Step 4: Forms & Payments (image 13 of 19)** This screenshot appears in the "Step 4: Forms & Payments" section of "How To Create Service Calendars". The text alongside this image reads: Payments - If you want to accept payments for bookings, ensure that your payment gateway is integrated. Once set up, you can specify the payment amount and start collecting payments. It's important to note that payments are only applicable to the main attendee and not for guests. Immediately after, the guide continues: Notifications: You can select who should receive appointment notifications, and whether to allow google to send invitation or update emails to attendees. You can also determine whether contacts should be assigned to their respective staff…. - What this covers: Payments - If you want to accept payments for bookings, ensure that your payment gateway is integrated. Once set up, you can specify the payment amount and start collecting payments. It's important to note that payments are only applicable to the main attendee and not for guests. - Controls: Forms -, Confirmation Page -, Payments - - Next: Notifications: You can select who should receive appointment notifications, and whether to allow google to send invitation or update emails to attendees. You can also determine whether contacts should be assigned to their respective staff member each time an appointment is booked. ### **Step 5: Notifications, Additional Options & Customizations** - **Notifications:** You can select who should receive appointment notifications, and whether to allow google to send invitation or update emails to attendees. You can also determine whether contacts should be assigned to their respective staff member each time an appointment is booked. ![Step 5: Notifications, Additional Options & Customizations (image 14 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033096963/original/2ZfA1_WD1iB7_8kGksFdPqKLpw7K0rM2Eg.png) **Step 5: Notifications, Additional Options & Customizations (image 14 of 19)** This screenshot appears in the "Step 5: Notifications, Additional Options & Customizations" section of "How To Create Service Calendars". The text alongside this image reads: Notifications: You can select who should receive appointment notifications, and whether to allow google to send invitation or update emails to attendees. You can also determine whether contacts should be assigned to their respective staff member each time an appointment is booked. Immediately after, the guide continues: Additional Notes: Anything entered here will be included in the Google invitation. Please ensure that "Allow Google Calendar to Send Invitations" is enabled from 'Notifications' settings for this feature to work. - What to choose: Notifications: You can select who should receive appointment notifications, and whether to allow google to send invitation or update emails to attendees. You can also determine whether contacts should be assigned to their respective staff member each time an appointment is booked. - Controls: Additional Notes, Customizations - Service Cover Image, Staff Selection - - Next: Additional Notes: Anything entered here will be included in the Google invitation. Please ensure that "Allow Google Calendar to Send Invitations" is enabled from 'Notifications' settings for this feature to work. - **Additional Notes**: Anything entered here will be included in the Google invitation. Please ensure that "Allow Google Calendar to Send Invitations" is enabled from 'Notifications' settings for this feature to work. ![Step 5: Notifications, Additional Options & Customizations (image 15 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033097089/original/m0i1xYN9YSEZng78YCp7vwUrCnPe1pY2Eg.png) **Step 5: Notifications, Additional Options & Customizations (image 15 of 19)** This screenshot appears in the "Step 5: Notifications, Additional Options & Customizations" section of "How To Create Service Calendars". The text alongside this image reads: Additional Notes: Anything entered here will be included in the Google invitation. Please ensure that "Allow Google Calendar to Send Invitations" is enabled from 'Notifications' settings for this feature to work. Immediately after, the guide continues: Customizations - Service Cover Image: In this section, upload a service cover image that will be displayed in the service menu. This image will be visible in the Neo Group Widget. - What this covers: Additional Notes: Anything entered here will be included in the Google invitation. Please ensure that "Allow Google Calendar to Send Invitations" is enabled from 'Notifications' settings for this feature to work. - Controls: Additional Notes, Customizations - Service Cover Image, Staff Selection - - Next: Customizations - Service Cover Image: In this section, upload a service cover image that will be displayed in the service menu. This image will be visible in the Neo Group Widget. - **Customizations - Service Cover Image**: In this section, upload a service cover image that will be displayed in the service menu. This image will be visible in the Neo Group Widget. ![Step 5: Notifications, Additional Options & Customizations (image 16 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033096556/original/D3PfZA_FICm01NhsEGy5Bo9qGGSKWtk_dg.png) **Step 5: Notifications, Additional Options & Customizations (image 16 of 19)** This screenshot appears in the "Step 5: Notifications, Additional Options & Customizations" section of "How To Create Service Calendars". The text alongside this image reads: Customizations - Service Cover Image: In this section, upload a service cover image that will be displayed in the service menu. This image will be visible in the Neo Group Widget. Immediately after, the guide continues: Staff Selection - Enable / Disable bookers to choose a staff member directly from the calendar widget during appointment booking. - What this covers: Customizations - Service Cover Image: In this section, upload a service cover image that will be displayed in the service menu. This image will be visible in the Neo Group Widget. - Controls: Additional Notes, Customizations - Service Cover Image, Staff Selection - - Next: Staff Selection - Enable / Disable bookers to choose a staff member directly from the calendar widget during appointment booking. - **Staff Selection -** Enable / Disable bookers to choose a staff member directly from the calendar widget during appointment booking. ![Step 5: Notifications, Additional Options & Customizations (image 17 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033096718/original/3LFpRwhqGqcq5OjQs5tvhlovTanGfZNVqQ.png) **Step 5: Notifications, Additional Options & Customizations (image 17 of 19)** This screenshot appears in the "Step 5: Notifications, Additional Options & Customizations" section of "How To Create Service Calendars". The text alongside this image reads: Staff Selection - Enable / Disable bookers to choose a staff member directly from the calendar widget during appointment booking. Immediately after, the guide continues: You can select from a list of rooms and equipments that have been created. This will associate the selected rooms / equipments with the service calendar and will be booked along with this calendar. - What to choose: Staff Selection - Enable / Disable bookers to choose a staff member directly from the calendar widget during appointment booking. - Controls: Additional Notes, Customizations - Service Cover Image, Staff Selection - - Next: You can select from a list of rooms and equipments that have been created. This will associate the selected rooms / equipments with the service calendar and will be booked along with this calendar. ### **Step 6: Rooms & Equipments** - You can select from a list of rooms and equipments that have been created. This will associate the selected rooms / equipments with the service calendar and will be booked along with this calendar. ### ![Step 6: Rooms & Equipments (image 18 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033096163/original/ah-MpxMoSaxo3TV59XGg6jhHrUPttSlDSg.png) **Step 6: Rooms & Equipments (image 18 of 19)** This screenshot appears in the "Step 6: Rooms & Equipments" section of "How To Create Service Calendars". The text alongside this image reads: You can select from a list of rooms and equipments that have been created. This will associate the selected rooms / equipments with the service calendar and will be booked along with this calendar. Immediately after, the guide continues: Finally, click on save and Voila, your Service Calendar is ready to be booked! - What to choose: You can select from a list of rooms and equipments that have been created. This will associate the selected rooms / equipments with the service calendar and will be booked along with this calendar. - Next: Finally, click on save and Voila, your Service Calendar is ready to be booked! - Finally, click on save and Voila, your Service Calendar is ready to be booked! ![Step 6: Rooms & Equipments (image 19 of 19)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033096246/original/XTBxHb8B5ZhImQPZC3--Axvyy8MVqF032A.png) **Step 6: Rooms & Equipments (image 19 of 19)** This screenshot appears in the "Step 6: Rooms & Equipments" section of "How To Create Service Calendars". The text alongside this image reads: Finally, click on save and Voila, your Service Calendar is ready to be booked! Immediately after, the guide continues: 1. This calendar enables contacts to make bookings for multiple services for themselves or combine services for multiple participants (themselves and their guests). - How to confirm: Finally, click on save and Voila, your Service Calendar is ready to be booked! - Next: 1. This calendar enables contacts to make bookings for multiple services for themselves or combine services for multiple participants (themselves and their guests). --- # **Key Highlights** 1\. This calendar enables contacts to make **bookings** for **multiple services** for themselves or combine services for multiple participants (themselves and their **guests**). 2\. The calendar operates with a default **15-minute slot interval**, which ensures efficient scheduling. While this interval is fixed, you have the flexibility to **add buffer times** between appointments, giving your staff the time they need to prepare for the next client. 3\. Crucially, the **availability** of the service calendar is directly **linked** to the schedules of the **staff members** assigned to it. Hence, there is no option to configure the Calendar Availability. The calendar will consider the availability of only it's assigned staff members. If a staff member is unavailable at a given time, the calendar will reflect this unavailability. 4\. If you wish to display **different services** on a single scheduling link (**T****he Service Menu**), it is important to first create the desired groups, then create your service calendars and assign them to the respective groups, and finally create your Service Menu. 5\. Service Menus do not support **meeting** **locations**. Any meeting locations added to Service Calendars will **not** be **applied** to **Service Menus**. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com