# Rentals - Blocked Slots for Listings > Learn how to create, edit, and delete blocked slots for rental listings in GHL Customer Care to manage maintenance, internal use, and inventory holds. - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-blocked-slots-for-listings - Section: Calendars & Appointments / Rentals - Reading time: 4 min - Images: 8, each explained below - Modified on Wed, 5 Aug at 9:23 AM --- Blocked Slots for Rental Listings help you reserve rental inventory when items are unavailable for reasons outside of customer bookings. In this article, you will learn how to put rentals on hold, free them back up, and keep your calendar from turning into a guessing game.  --- **TABLE OF CONTENTS** - [What are Blocked Slots for Rental Listings?](#what-are-blocked-slots-for-rental-listings) - [Key Benefits of Blocked Slots for Rental Listings](#key-benefits-of-blocked-slots-for-rental-listings) - [Blocked Slots in Calendar View](#blocked-slots-in-calendar-view) - [How To Create a Blocked Slot](#how-to-create-a-blocked-slot) - [How To Edit or Delete a Blocked Slot](#how-to-edit-or-delete-a-blocked-slot) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What are Blocked Slots for Rental Listings?** Blocked Slots for Rental Listings let you mark rental inventory as unavailable without creating a customer booking. Use them when an item is out for maintenance, reserved for internal use, or temporarily on hold. Once saved, the blocked slot removes that listing, variant, or quantity from availability for the selected time range. Customers can only book what is actually available, and your team can manage these holds directly from Calendar View. **Example:** If a car is in the shop for maintenance on Tuesday from 9:00 AM to 3:00 PM, create a blocked slot for that time. Customers will not be able to book that car during the blocked period, and your team can see exactly why it is unavailable in Calendar View. --- ## **Key Benefits of Blocked Slots for Rental Listings** - **Accurate Availability:** Block inventory for selected dates and times so customers cannot book unavailable rental items. - **Operational Control:** Reserve listings for maintenance, internal use, offline commitments, or temporary holds without creating a customer booking. - **Variant-Level Blocking:** Block a specific rental variant when the selected listing supports variants. - **Quantity-Based Holds:** Reserve only the quantity needed when the selected listing supports quantity-based inventory. - **Easy Calendar Management:** View, edit, and delete blocked slots directly from Calendar View. - **Cleaner Booking Records:** Keep operational holds separate from customer bookings, orders, and payments. --- ## **Blocked Slots in Calendar View** Calendar View gives your team a quick way to spot rental bookings and blocked slots in one place. Blocked slots appear as gray blocks on the rental calendar, making it easy to see when inventory has been set aside. Hover over a blocked slot to view key details, such as the block title, listing name, date and time range, and quantity blocked. ![Blocked Slots in Calendar View (image 1 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071257327/original/DRMtTpBIUFHpzIiM_SCO2pjeqT8TDMDFxA.png) **Blocked Slots in Calendar View (image 1 of 8)** This screenshot appears in the "Blocked Slots in Calendar View" section of "Rentals - Blocked Slots for Listings". The text alongside this image reads: Hover over a blocked slot to view key details, such as the block title, listing name, date and time range, and quantity blocked. Immediately after, the guide continues: To create a blocked slot, follow these steps. - What this covers: Hover over a blocked slot to view key details, such as the block title, listing name, date and time range, and quantity blocked. - Next: To create a blocked slot, follow these steps: --- ## **How To Create a Blocked Slot** To create a blocked slot, follow these steps: #### **Step 1:** Start a Booking - Go to **Calendars** → **Calendar** **View** and select **Rentals**. - Click **\+ New** or drag across the calendar grid for the dates you would like to block. ![Step 1: Start a Booking (image 2 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071251785/original/dH2hmjJ8RdolAtkv85Xgjgi14Fi3I45-tg.jpeg) **Step 1: Start a Booking (image 2 of 8)** This screenshot appears in the "Step 1: Start a Booking" section of "Rentals - Blocked Slots for Listings". The text alongside this image reads: Go to Calendars → Calendar View and select Rentals. Click + New or drag across the calendar grid for the dates you would like to block. Immediately after, the guide continues: In Event Type, select Blocked slot. - Where to go: Go to Calendars → Calendar View and select Rentals. Click + New or drag across the calendar grid for the dates you would like to block. - Controls: Calendars, Calendar, View, Rentals, + New - Next: In Event Type, select Blocked slot. Full procedure: 1. Go to Calendars → Calendar View and select Rentals. 2. Click + New or drag across the calendar grid for the dates you would like to block. #### **Step 2:** Selected Blocked Slot Event Type In Event Type, select **Blocked slot**. ![Step 2: Selected Blocked Slot Event Type (image 3 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071257885/original/lf848wtq1YoIYyOrBRIxNlicrLlrl_XWWw.jpeg) **Step 2: Selected Blocked Slot Event Type (image 3 of 8)** This screenshot appears in the "Step 2: Selected Blocked Slot Event Type" section of "Rentals - Blocked Slots for Listings". The text alongside this image reads: In Event Type, select Blocked slot. For context, this section explains: Go to Calendars → Calendar View and select Rentals. Click + New or drag across the calendar grid for the dates you would like to block. Immediately after, the guide continues: Complete the details for the inventory you want to hold. - What to fill in: In Event Type, select Blocked slot. - Controls: Blocked slot - Next: Complete the details for the inventory you want to hold: #### **Step 3:** Add Blocked Slot Details Complete the details for the inventory you want to hold: - Select the rental **Listing**. - Select a **Variant**, if the listing has variants available. - Enter the **Quantity** you want to block. - Add a clear **Booking Title**, such as “Maintenance,” “Internal Use,” or “Offline Hold.” - Choose the **Start Date**, **Start Time**, **End Date**, and **End Time**. ![Step 3: Add Blocked Slot Details (image 4 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071259613/original/eitxDeEftTrsOnj2MYmy6pLL7HQy8o-skg.png) **Step 3: Add Blocked Slot Details (image 4 of 8)** This screenshot appears in the "Step 3: Add Blocked Slot Details" section of "Rentals - Blocked Slots for Listings". The text alongside this image reads: Select the rental Listing. Select a Variant, if the listing has variants available. Enter the Quantity you want to block. Add a clear Booking Title, such as “Maintenance,” “Internal Use,” or “Offline Hold.” Choose the Start Date, Start Time, End Date, and End Time. Immediately after, the guide continues: Click Block time. Once created, the listing becomes unavailable for the selected duration and availability updates across booking flows. - What to fill in: Select the rental Listing. Select a Variant, if the listing has variants available. Enter the Quantity you want to block. Add a clear Booking Title, such as “Maintenance,” “Internal Use,” or “Offline Hold.” Choose the Start Date, Start Time, End Date, and End Time. - Controls: Listing, Variant, Quantity, Booking Title, Start Date, Start Time, End Date, End Time - Next: Click Block time. Once created, the listing becomes unavailable for the selected duration and availability updates across booking flows. Full procedure: 1. Select the rental Listing. 2. Select a Variant, if the listing has variants available. 3. Enter the Quantity you want to block. 4. Add a clear Booking Title, such as “Maintenance,” “Internal Use,” or “Offline Hold.” 5. Choose the Start Date, Start Time, End Date, and End Time. #### **Step 4:** Save Changes Click **Block time**. Once created, the listing becomes unavailable for the selected duration and availability updates across booking flows. ![Step 4: Save Changes (image 5 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071259648/original/5bG0ySzoGMDbchJVPksrA97meUYZ-E1-4Q.png) **Step 4: Save Changes (image 5 of 8)** This screenshot appears in the "Step 4: Save Changes" section of "Rentals - Blocked Slots for Listings". The text alongside this image reads: Click Block time. Once created, the listing becomes unavailable for the selected duration and availability updates across booking flows. Immediately after, the guide continues: Blocked slots can be updated or removed when plans change. Editing a blocked slot adjusts the inventory hold, while deleting it releases the reserved inventory so it can become available for bookings again. - What to click: Click Block time. Once created, the listing becomes unavailable for the selected duration and availability updates across booking flows. - Controls: Block time - Next: Blocked slots can be updated or removed when plans change. Editing a blocked slot adjusts the inventory hold, while deleting it releases the reserved inventory so it can become available for bookings again. --- ## **How To Edit or Delete a Blocked Slot** Blocked slots can be updated or removed when plans change. Editing a blocked slot adjusts the inventory hold, while deleting it releases the reserved inventory so it can become available for bookings again. 1. From **Calendar View**, select **Rentals**, then click the blocked slot you want to update or remove. ![Step 1 of 2: From Calendar View, select Rentals, then click the blocked slot you…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071260426/original/qSOJDXfmpPRkS9HqzH7mv6z-gYwzsYpkaA.png) **Step 1 of 2: From Calendar View, select Rentals, then click the blocked slot you…** This screenshot accompanies step 1 of 2 in the "How To Edit or Delete a Blocked Slot" section of "Rentals - Blocked Slots for Listings". At this point in the walkthrough you from Calendar View, select Rentals, then click the blocked slot you want to update or remove. The next step is to choose what you want to do. - What to choose: From Calendar View, select Rentals, then click the blocked slot you want to update or remove. - Controls: Calendar View, Rentals, pencil icon, trash can icon - Next: Choose what you want to do: Full procedure: 1. From Calendar View, select Rentals, then click the blocked slot you want to update or remove. <- this image 2. Choose what you want to do: 2. Choose what you want to do: - **Edit:** Click the **pencil icon**. This opens the blocked slot form so you can update the listing, variant, quantity, title, start time, or end time. Save your changes when finished. ![Step 1 of 2: Edit: Click the pencil icon. This opens the blocked slot form so you…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071260493/original/fjno70O3BFnwo7u5znjKhr46ZJ1lDCsUEQ.png) **Step 1 of 2: Edit: Click the pencil icon. This opens the blocked slot form so you…** This screenshot accompanies step 1 of 2 in the "How To Edit or Delete a Blocked Slot" section of "Rentals - Blocked Slots for Listings". At this point in the walkthrough you edit: Click the pencil icon. This opens the blocked slot form so you can update the listing, variant, quantity, title, start time, or end time. Save your changes when finished. The next step is to delete: Click the trash can icon, then confirm the deletion. - How to confirm: Edit: Click the pencil icon. This opens the blocked slot form so you can update the listing, variant, quantity, title, start time, or end time. Save your changes when finished. - Controls: pencil icon, Calendar View, Rentals, trash can icon - Next: Delete: Click the trash can icon, then confirm the deletion. Full procedure: 1. Edit: Click the pencil icon. This opens the blocked slot form so you can update the listing, variant, quantity, title, start time, or end time. Save your changes when finished. <- this image 2. Delete: Click the trash can icon, then confirm the deletion. - **Delete:** Click the **trash can icon**, then confirm the deletion. ![Step 2 of 2: Delete: Click the trash can icon, then confirm the deletion](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071260541/original/qzm_ZGBVnsEJwqbmco2P6L9jcAGB94Wt7Q.png) **Step 2 of 2: Delete: Click the trash can icon, then confirm the deletion** This screenshot accompanies step 2 of 2 in the "How To Edit or Delete a Blocked Slot" section of "Rentals - Blocked Slots for Listings". At this point in the walkthrough you delete: Click the trash can icon, then confirm the deletion. - How to confirm: Delete: Click the trash can icon, then confirm the deletion. - Controls: trash can icon, Calendar View, Rentals, pencil icon Full procedure: 1. Edit: Click the pencil icon. This opens the blocked slot form so you can update the listing, variant, quantity, title, start time, or end time. Save your changes when finished. 2. Delete: Click the trash can icon, then confirm the deletion. <- this image --- ## **Frequently Asked Questions** **Q: When should I use a blocked slot?** Use a blocked slot when rental inventory needs to be unavailable for maintenance, internal use, offline reservations, temporary holds, or other non-customer reasons. **Q: Can I block only part of my inventory?** Yes, when the selected listing supports quantity-based availability, you can enter the quantity that should be blocked. **Q: Will blocked slots appear on the calendar?** Yes. Blocked slots are visible in Calendar View with details such as listing, variant, quantity, and blocked time range. **Q: Can customers see the blocked slot title?** Blocked slots are used to reduce availability. Customers should only see the resulting availability in booking flows, not the internal reason. **Q: What happens when I delete a blocked slot?** The blocked inventory is released, and availability is restored for the selected listing, variant, quantity, and time range. --- ## **Related Articles** - [Calendar View for Rentals](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-calendar-view) - [Creating a Booking](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-creating-a-booking) - [Editing a Rental Booking](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-editing-a-booking) - [Overview of Bookings](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-overview-of-bookings) [](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-overview-how-to-get-started) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com