# Creating Rooms in GHL Customer Care > Learn how to create Rooms, assign them to service calendars, prevent double-bookings, and link equipment for accurate scheduling and resource control. - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-rooms-and-equipment/creating-rooms-in-ghl-customer-care - Section: Calendars & Appointments / Calendar Rooms & Equipment - Reading time: 3 min - Images: 4, each explained below --- Learn how to create and configure Rooms to manage physical spaces and avoid double bookings. This article also shows how to connect Rooms with service calendars and equipment to streamline your scheduling. --- **TABLE OF CONTENTS** - [What is a Room?](#what-is-a-room) - [Key Benefits of Rooms](#key-benefits-of-rooms) - [How to Set Up Rooms](#how-to-set-up-rooms) - [Step 1: Enable Rooms](#step-1-enable-rooms) - [Step 2: Create a Room](#step-2-create-a-room) - [Step 3: Provide Room Details](#step-3-provide-room-details) - [Editing or Deleting a Room](#editing-or-deleting-a-room) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What is a Room?** Rooms are assignable resources used to control scheduling, availability, and resource management within service calendars. Whether you’re managing consultation rooms, service bays, therapy spaces, or event areas, Rooms help prevent double-bookings and ensure resources are properly allocated across your business. Rooms can also be tied to equipment, users, and availability settings, making them essential for appointment-based workflows. --- ## **Key Benefits of Rooms** Understanding the benefits of using Rooms helps you maximize your scheduling efficiency and eliminate resource conflicts. Rooms ensure that spaces, tools, and people are aligned with your calendar logic to support a seamless booking experience. - **Prevents double-booking** by associating Rooms with calendars - **Enables resource management** by linking Rooms with equipment - **Supports team-based access control** with user or team assignment - **Integrates with availability settings** to control booking windows - **Provides flexibility** across multiple services while respecting availability - **O****ptimizes workflows** for appointment-based businesses --- ## **How to Set Up Rooms** Creating Rooms ensures your calendar availability aligns with physical spaces or virtual resources, preventing overlapping appointments and improving scheduling accuracy. ### **Step 1:** Enable Rooms - Navigate to **Settings > Calendar Settings** in the primary navigation bar - Select the **Preferences** tab in the secondary navigation ribbon - Select the **Account Preference** tab located under Preferences - Turn on the blue **Rooms** toggle, located in the Services section - Click the blue button labelled **Save Preferences** in the bottom right corner ![Step 1: Enable Rooms (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044906951/original/32eZsrTzhZLooDpzZQ01UBOBYVJANRl-mw.png) **Step 1: Enable Rooms (image 1 of 4)** This screenshot appears in the "Step 1: Enable Rooms" section of "Creating Rooms in GHL Customer Care". The text alongside this image reads: Navigate to Settings > Calendar Settings in the primary navigation bar Select the Preferences tab in the secondary navigation ribbon Select the Account Preference tab located under Preferences Turn on the blue Rooms toggle, located in the Services section Click the blue button labelled Save…. The navigation path used here is Settings > Calendar Settings. Immediately after, the guide continues: Return to the Calendars tab in secondary navigation ribbon of Calendar Settings Select the Rooms tab located under Calendar Settings Click the blue button labeled + Create Room button in the top-right corner. - Path: Settings > Calendar Settings - Where to go: Navigate to Settings > Calendar Settings in the primary navigation bar Select the Preferences tab in the secondary navigation ribbon Select the Account Preference tab located under Preferences Turn on the blue Rooms toggle, located in the Services section Click the blue button labelled Save Preferences in the bottom right corner - Controls: Settings > Calendar Settings, Preferences, Account Preference, Rooms, Save Preferences - Next: Return to the Calendars tab in secondary navigation ribbon of Calendar Settings Select the Rooms tab located under Calendar Settings Click the blue button labeled + Create Room button in the top-right corner Full procedure: 1. Navigate to Settings > Calendar Settings in the primary navigation bar 2. Select the Preferences tab in the secondary navigation ribbon 3. Select the Account Preference tab located under Preferences 4. Turn on the blue Rooms toggle, located in the Services section 5. Click the blue button labelled Save Preferences in the bottom right corner ### **Step 2:** Create a Room - Return to the**Calendars** tab in secondary navigation ribbon of **Calendar Settings** - Select the **Rooms** tab located under Calendar Settings - Click the blue button labeled **\+ Create Room** button in the top-right corner ![Step 2: Create a Room (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044907019/original/38Jt5GHOrUJQTKNSH5W4o7nqlh-uwVvE0A.png) **Step 2: Create a Room (image 2 of 4)** This screenshot appears in the "Step 2: Create a Room" section of "Creating Rooms in GHL Customer Care". The text alongside this image reads: Return to the Calendars tab in secondary navigation ribbon of Calendar Settings Select the Rooms tab located under Calendar Settings Click the blue button labeled + Create Room button in the top-right corner. Immediately after, the guide continues: To set up your Room, complete the following fields. - What to choose: Return to the Calendars tab in secondary navigation ribbon of Calendar Settings Select the Rooms tab located under Calendar Settings Click the blue button labeled + Create Room button in the top-right corner - Controls: Calendars, Calendar Settings, Rooms, + Create Room - Next: To set up your Room, complete the following fields: Full procedure: 1. Return to the Calendars tab in secondary navigation ribbon of Calendar Settings 2. Select the Rooms tab located under Calendar Settings 3. Click the blue button labeled + Create Room button in the top-right corner ### **Step 3:** Provide Room Details To set up your Room, complete the following fields: - **Name**: Assign a clear and specific name to identify the space (e.g., “Consultation Room 2”). - **Description**: Add additional notes about the Room’s intended use. - **Total** **Capacity**: Specify maximum number of appointments that can be scheduled in the room simultaneously. - **Select Calendar**: Choose the calendars you wish to associate with this equipment. Once all details are entered, click **Create** to create the Room. ![Step 3: Provide Room Details (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044824333/original/rA5bnZ_Z_1kFGC7xCNztKhDNuhKbIDwM-w.png) **Step 3: Provide Room Details (image 3 of 4)** This screenshot appears in the "Step 3: Provide Room Details" section of "Creating Rooms in GHL Customer Care". The text alongside this image reads: Once all details are entered, click Create to create the Room. Immediately after, the guide continues: Keeping your Room list accurate helps prevent scheduling issues and user confusion. Whether you need to rename a Room, update the calendar it is linked to, or remove an unused Room entirely, these quick actions keep your workspace…. - What to click: Once all details are entered, click Create to create the Room. - Controls: Name, Description, Total, Capacity, Select Calendar, Create - Next: Keeping your Room list accurate helps prevent scheduling issues and user confusion. Whether you need to rename a Room, update the calendar it is linked to, or remove an unused Room entirely, these quick actions keep your workspace organized and functional. Full procedure: 1. Name: Assign a clear and specific name to identify the space (e.g., “Consultation Room 2”). 2. Description: Add additional notes about the Room’s intended use. 3. Total Capacity: Specify maximum number of appointments that can be scheduled in the room simultaneously. 4. Select Calendar: Choose the calendars you wish to associate with this equipment. --- ## **Editing or Deleting a Room** Keeping your Room list accurate helps prevent scheduling issues and user confusion. Whether you need to rename a Room, update the calendar it is linked to, or remove an unused Room entirely, these quick actions keep your workspace organized and functional. - Navigate to **Settings > Calendar Settings** - Select the **Rooms** tab - Click the **3 Dots** icon and choose **Edit** to edit Room or **Delete** to delete room - Make your changes and click the blue button labeled **Save** ## ![Frequently Asked Questions (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044907138/original/lRuwhEsB_Ox2R5Obi2TCF2NHkr5itjWTdA.png) **Frequently Asked Questions (image 4 of 4)** This screenshot appears in the "Frequently Asked Questions" section of "Creating Rooms in GHL Customer Care". The text alongside this image reads: Navigate to Settings > Calendar Settings Select the Rooms tab Click the 3 Dots icon and choose Edit to edit Room or Delete to delete room Make your changes and click the blue button labeled Save. The navigation path used here is Settings > Calendar Settings Select. Immediately after, the guide continues: Q: Can I assign the same Room to multiple calendars? A: Yes, but overlapping bookings may occur if availability is not managed properly. - Path: Settings > Calendar Settings Select - Where to go: Navigate to Settings > Calendar Settings Select the Rooms tab Click the 3 Dots icon and choose Edit to edit Room or Delete to delete room Make your changes and click the blue button labeled Save - Next: Q: Can I assign the same Room to multiple calendars? A: Yes, but overlapping bookings may occur if availability is not managed properly. --- **Frequently Asked Questions** **Q: Can I assign the same Room to multiple calendars?** A: Yes, but overlapping bookings may occur if availability is not managed properly. **Q: Will users be notified when added to a Room?** A: Yes, notifications are sent when users are assigned to Rooms. **Q: Can clients see or join Rooms?** A: No. Rooms are only visible internally and used for managing resources. **Q: What happens if a Room isn’t linked to a calendar?** A: It won’t be factored into booking logic, which may result in double-bookings. **Q: Can I rename a Room after creation?** A: Yes. Rooms can be renamed anytime through the edit menu. **Q: How many Rooms can I create?** A: There’s no official limit, but keeping names and assignments organized is strongly recommended. --- ## **Related Articles** [ ](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-rooms-and-equipment/rooms-and-equipment) - [Rooms and Equipment](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-rooms-and-equipment/rooms-and-equipment) - [How to Create Service Calendars](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/service-calendars/how-to-create-service-calendars) - [How to Create Service Menus for Calendars](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-service-menus/how-to-create-service-menus-for-calendars) - [Double Booking Issue Troubleshoot](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/troubleshooting-calendars/troubleshoot-and-fix-calendar-double-booking-in-ghl-customer-care) - [Troubleshooting Tool for Calendar](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/troubleshooting-calendars/troubleshooting-tool-for-calendar) - [Adjusting Availability Settings](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-availability-settings/adjusting-availability-settings-for-individual-calendars) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com