# Microsoft Teams Integration For Calendars > TABLE OF CONTENTS Overview Prerequisites How to Connect Microsoft Teams How to Add Microsoft Teams Links to Your Calendar Important Notes Limitations… - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/microsoft-teams-integration-for-calendars - Section: Calendars & Appointments / Calendar Integrations - Reading time: 4 min - Images: 6, each explained below - Modified on Tue, 10 Feb at 6:38 AM --- **TABLE OF CONTENTS** - [Overview](#overview) - [Prerequisites](#prerequisites) - [How to Connect Microsoft Teams](#how-to-connect-microsoft-teams) - [How to Add Microsoft Teams Links to Your Calendar](#how-to-add-microsoft-teams-links-to-your-calendar) - [Important Notes](#important-notes) - [Limitations with Microsoft Teams Integration](#limitations-with-microsoft-teams-integration) - [FAQs](#faqs) --- ### **Overview** By connecting your Microsoft Teams account, you can automatically generate dynamic meeting links, reducing manual steps. If you select Microsoft Teams as your meeting location in any calendar, a unique Teams link will automatically be generated for each new booking and sent along with the calendar invite. --- ### **Prerequisites** You need access to the Microsoft Teams account you want to connect. --- ### **How to Connect Microsoft Teams** There are two ways to connect your Microsoft Teams account: 1. From the **"My Profile"** menu under the **Settings** tab. 2. From the **"Calendars"** menu under the **Settings** tab. **Steps to connect Microsoft Teams from the "My Profile" menu** 1\. Navigate to **Settings > My Profile**. 2\. Under **Video Conferencing** connections, click **Add New**. ![How to Connect Microsoft Teams (image 1 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035007538/original/Yb4d6ycttGXAzPADz2J_kXNoM8LiDMqo8Q.png) **How to Connect Microsoft Teams (image 1 of 6)** This screenshot appears in the "How to Connect Microsoft Teams" section of "Microsoft Teams Integration For Calendars". The text alongside this image reads: 2. Under Video Conferencing connections, click Add New. Immediately after, the guide continues: 3. Select Microsoft Teams and click Connect. - What to click: 2. Under Video Conferencing connections, click Add New. - Controls: "My Profile", Settings, "Calendars", Settings > My Profile, Video Conferencing, Add New, Microsoft Teams, Connect - Next: 3. Select Microsoft Teams and click Connect. Full procedure: 1. From the "My Profile" menu under the Settings tab. 2. From the "Calendars" menu under the Settings tab. 3\. Select **Microsoft Teams** and click **Connect**. ![How to Connect Microsoft Teams (image 2 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035007579/original/8xEEiQjHnPdLgMvL-ouvNXvbwRKiSu0sCg.png) **How to Connect Microsoft Teams (image 2 of 6)** This screenshot appears in the "How to Connect Microsoft Teams" section of "Microsoft Teams Integration For Calendars". The text alongside this image reads: 3. Select Microsoft Teams and click Connect. Immediately after, the guide continues: 4. Sign in with your Microsoft Teams credentials. - What to choose: 3. Select Microsoft Teams and click Connect. - Controls: "My Profile", Settings, "Calendars", Settings > My Profile, Video Conferencing, Add New, Microsoft Teams, Connect - Next: 4. Sign in with your Microsoft Teams credentials. Full procedure: 1. From the "My Profile" menu under the Settings tab. 2. From the "Calendars" menu under the Settings tab. 4\. Sign in with your Microsoft Teams credentials. 5\. Your Microsoft Teams account is now successfully connected. ![How to Connect Microsoft Teams (image 3 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035007698/original/iu_lnmqkka0rDOczyJX-fmZV7qxEjKD2ww.png) **How to Connect Microsoft Teams (image 3 of 6)** This screenshot appears in the "How to Connect Microsoft Teams" section of "Microsoft Teams Integration For Calendars". The text alongside this image reads: 5. Your Microsoft Teams account is now successfully connected. Immediately after, the guide continues: Steps to connect Microsoft Teams from the "Calendars" menu. - What this covers: 5. Your Microsoft Teams account is now successfully connected. - Controls: "My Profile", Settings, "Calendars", Settings > My Profile, Video Conferencing, Add New, Microsoft Teams, Connect - Next: Steps to connect Microsoft Teams from the "Calendars" menu Full procedure: 1. From the "My Profile" menu under the Settings tab. 2. From the "Calendars" menu under the Settings tab. --- **Steps to connect Microsoft Teams from the "Calendars" menu** 1\. Go to **Calendars > Calendar Settings > Connections**. 2\. Locate the **Video Conferencing** tab. 3\. Click on **Add New** and then click **Connect** next to **Microsoft Teams**. ![How to Connect Microsoft Teams (image 4 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035007590/original/Y0LHDJ35rHCCx9c0ZR72daE1j8ngeT3KoA.png) **How to Connect Microsoft Teams (image 4 of 6)** This screenshot appears in the "How to Connect Microsoft Teams" section of "Microsoft Teams Integration For Calendars". The text alongside this image reads: 3. Click on Add New and then click Connect next to Microsoft Teams. Immediately after, the guide continues: 4. Sign in with your Microsoft Teams credentials. - What to click: 3. Click on Add New and then click Connect next to Microsoft Teams. - Controls: "My Profile", Settings, "Calendars", Settings > My Profile, Video Conferencing, Add New, Microsoft Teams, Connect - Next: 4. Sign in with your Microsoft Teams credentials. Full procedure: 1. From the "My Profile" menu under the Settings tab. 2. From the "Calendars" menu under the Settings tab. 4\. Sign in with your Microsoft Teams credentials. 5\. Your Microsoft Teams account is now successfully connected. ![How to Connect Microsoft Teams (image 5 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035007621/original/8sylHN8z9ZKfLtFFtvJuyN4yoGjmFG42eg.png) **How to Connect Microsoft Teams (image 5 of 6)** This screenshot appears in the "How to Connect Microsoft Teams" section of "Microsoft Teams Integration For Calendars". The text alongside this image reads: 5. Your Microsoft Teams account is now successfully connected. Immediately after, the guide continues: After connecting your Teams account, you can add dynamic Teams links to your calendar. Here's how. - What this covers: 5. Your Microsoft Teams account is now successfully connected. - Controls: "My Profile", Settings, "Calendars", Settings > My Profile, Video Conferencing, Add New, Microsoft Teams, Connect - Next: After connecting your Teams account, you can add dynamic Teams links to your calendar. Here's how: Full procedure: 1. From the "My Profile" menu under the Settings tab. 2. From the "Calendars" menu under the Settings tab. --- ### **How to Add Microsoft Teams Links to Your Calendar** After connecting your Teams account, you can add dynamic Teams links to your calendar. Here's how: 1. Ensure your **Microsoft Teams** integration is successfully set up. 2. Navigate to your **Calendar Settings** and **e****dit** the calendar you want to modify. 3. Go to the **Meeting Details** tab and scroll to the **Team Members** section. 4. Choose the **team member**, ensure they have successfully **integrated** Microsoft Teams, then select Microsoft Teams as the meeting location and click **Save**. ![How to Add Microsoft Teams Links to Your Calendar (image 6 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035008182/original/biEwRLkrHPSmqtd_WGjh28FYPc0YFavVjg.png) **How to Add Microsoft Teams Links to Your Calendar (image 6 of 6)** This screenshot appears in the "How to Add Microsoft Teams Links to Your Calendar" section of "Microsoft Teams Integration For Calendars". The text alongside this image reads: Ensure your Microsoft Teams integration is successfully set up. Navigate to your Calendar Settings and e dit the calendar you want to modify. Go to the Meeting Details tab and scroll to the Team Members section. Choose the team member, ensure they have successfully integrated Microsoft Teams, then…. Immediately after, the guide continues: Connecting an Outlook calendar does not automatically link Microsoft Teams. To connect Teams, navigate to Calendar Connections > Video Conferencing and connect it separately. To view appointments on your Outlook calendar, ensure that your…. - What to choose: Ensure your Microsoft Teams integration is successfully set up. Navigate to your Calendar Settings and e dit the calendar you want to modify. Go to the Meeting Details tab and scroll to the Team Members section. Choose the team member, ensure they have successfully integrated Microsoft Teams, then select Microsoft Teams as the meeting location and click Save. - Controls: Microsoft Teams, Calendar Settings, e, dit, Meeting Details, Team Members, team member, integrated, Save - Next: Connecting an Outlook calendar does not automatically link Microsoft Teams. To connect Teams, navigate to Calendar Connections > Video Conferencing and connect it separately. To view appointments on your Outlook calendar, ensure that your desired Outlook calendar is both connected and selected as the linked calendar. You can do this under Calendar Connections > Calendars. Full procedure: 1. Ensure your Microsoft Teams integration is successfully set up. 2. Navigate to your Calendar Settings and e dit the calendar you want to modify. 3. Go to the Meeting Details tab and scroll to the Team Members section. 4. Choose the team member, ensure they have successfully integrated Microsoft Teams, then select Microsoft Teams as the meeting location and click Save. --- ### **Important Notes** - ### Connecting an Outlook calendar does not automatically link Microsoft Teams. To connect Teams, navigate to **Calendar Connections > Video Conferencing** and connect it separately. - To view appointments on your Outlook calendar, ensure that your desired Outlook calendar is both connected and selected as the linked calendar. You can do this under **Calendar Connections > Calendars**. --- ### **Limitations with Microsoft Teams Integration** - Only Microsoft Teams accounts for Work and School (Organisation and Education) are eligible for integration. - Each user can connect one Microsoft Teams account per location. ### **Use one Microsoft Teams account across locations & users** You can connect the same Microsoft Teams account in multiple locations and use it across multiple users. - Same account across locations: You can connect the same Microsoft Teams account in multiple locations. - Same account across users: Multiple users can connect and use the same Microsoft Teams account. - Limit: A user can connect one Microsoft Teams account per location. **Dynamic links requirement ** Dynamic Teams links are created only when the connected Microsoft Teams account is selected as the meeting location in the calendar. **Connect path ** Calendars → Settings → Connections → Video Conferencing → Add New → Microsoft Teams **Remove or switch the connected Teams account ** You can remove or switch the connected Teams account from: Connections → Video Conferencing 1. Go to Calendars → Settings → Connections → Video Conferencing. 2. Remove the existing Microsoft Teams connection or connect a different Teams account. 3. Confirm the meeting location setting on any calendars that should generate dynamic Teams links. ### If Microsoft Teams is disconnected and later reconnected, GHL Customer Care automatically generates Teams links for **upcoming appointments** that were created while the integration was disconnected and were missing a meeting link. --- ### **FAQs** **Q: Which Calendars Support Dynamic Microsoft Teams Links?** A: **Personal Booking**, **Round Robin**, **Collective Calendars, and Service Calendars** support Microsoft Teams integration and automatically generate new Teams links for each appointment booked. This feature is coming soon for Class Booking Calendars. **Q: How Can I Use Microsoft Teams with Event Calendars?** A: You can use Microsoft Teams with **Event Calendars** by manually generating a Teams meeting link and adding it to the calendar settings. **Steps:** 1. Generate a meeting link in **Microsoft Teams**. 2. In the calendar settings, select **Custom** as the meeting location. 3. Paste the generated Teams link. **Note**: This will add a static link, meaning the same link will be used for all future bookings. **Q: Can I connect the same MS Teams account across different locations / users?** A: Yes, the same Microsoft Teams integration can be used across multiple subaccounts, and for different users. **Q: Do supported calendar types still auto-generate Teams links when I use a shared Teams account? ** A: Yes. Personal Booking, Round Robin, Collective Calendars, and Service Calendars auto-generate Teams links as long as Microsoft Teams is selected as the meeting location and the Teams account is connected in Video Conferencing. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com