# AI Assistant Seats: Per-User Ask AI and AI Studio Across Every Sub-Account

> An AI Assistant Seat gives one user Ask AI and AI Studio in every sub-account they can access, for $20 a month. It does not cover Conversation AI or other AI Employee products.

- Source: https://docs.ghlcustomercare.com/docs/ai-employee/ai-suite-plans-seats-and-limits/ai-assistant-seats-per-user-ask-ai-and-ai-studio
- Section: AI Employee / AI Suite: Plans, Seats & Limits
- Reading time: 3 min
- Updated on Sat, 26 Sep 2026

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**Short answer:** an **AI Assistant Seat** is a subscription for **one user**, not one sub-account. For **$20 a month** it gives that person **Ask AI and AI Studio** in every sub-account they have access to. It does **not** include Conversation AI, Voice AI, Reviews AI or the other AI Employee products.

## Seat vs AI Employee plan

|  | AI Assistant Seat | AI Employee plan |
| --- | --- | --- |
| Who or what it covers | One user | One sub-account |
| Where it works | Every sub-account the user can access | Only the sub-account it was bought for |
| Products included | Ask AI and AI Studio only | The AI Employee suite for that sub-account |
| Conversation AI, Voice AI and other AI Employee features | Not included | Included |
| Price | $20 / month per user | $50 (Growth) or $97 (Unlimited) / month per sub-account |
| Billed to | The agency card | See [AI Suite plans and pricing](https://docs.ghlcustomercare.com/docs/ai-employee/ai-suite-plans-seats-and-limits/ai-suite-plans-and-pricing) |

## What the user gets

-   **Ask AI and AI Studio, included.** Each has its own allowance, so a heavy AI Studio session never leaves the user unable to ask a question in Ask AI.
-   **Every sub-account.** The seat follows the person, not a location. It works anywhere they have access.
-   **Nothing changes for your sub-accounts.** AI Employee plans, spending limits and wallet balances stay exactly as they are.

## How to add a seat

1.  In the agency view, open **AI Suite → AI Assistant Seats**.
2.  Choose **Add a seat** and pick the user.
3.  Review the summary: **$20.00 today, then $20.00/month**, charged to the agency card. Your first seat starts the billing cycle.
4.  Confirm the authorisation to charge $20.00/month to the agency card for that user until you cancel.

## What happens when the included allowance runs out

Once a user is past an included usage window, they **wait for it to refresh**. Nothing is charged by default.

If you want them to keep working, turn on **extra usage**. Extra usage is **off by default**. When it is on, it is billed to the **agency wallet**, or to the **sub-account** where that sub-account's rebilling settings send it there.

> **Before turning on extra usage:** [set AI usage limits](https://docs.ghlcustomercare.com/docs/ai-employee/ai-suite-plans-seats-and-limits/set-ai-usage-limits-before-you-use-pay-per-use). Extra usage is charged as it happens, and without limits a busy user can drain the wallet.

## When a seat is the right choice

-   Account managers, VAs or strategists who work across many client sub-accounts and need Ask AI or AI Studio in all of them.
-   You want AI assistance for staff without upgrading every sub-account to an AI Employee plan.
-   **Not** when a sub-account needs Conversation AI, Voice AI or other customer-facing AI. Those need an AI Employee plan (or pay-per-use) on that sub-account.

## Frequently asked questions

### How much is an AI Assistant Seat?

$20.00 a month per user, charged to the agency card. The first seat is charged when you add it and starts the billing cycle.

### Does a seat include Conversation AI?

No. A seat includes Ask AI and AI Studio only. Conversation AI, Voice AI and the other AI Employee products need an AI Employee plan or pay-per-use on the sub-account.

### Does the seat work in every sub-account?

Yes. The seat follows the user, not a location, and works in every sub-account that user can access.

### What happens when the user uses up their allowance?

They wait for the allowance to refresh. If extra usage is turned on (it is off by default), they can keep working and the usage is billed to the agency wallet, or to the sub-account if its rebilling settings send it there.

### Do Ask AI and AI Studio share one allowance?

No. Each has its own allowance, so heavy AI Studio use does not stop the user from using Ask AI.

### Does adding a seat change my sub-account plans or limits?

No. AI Employee plans, spending limits and wallet balances stay exactly as they are.

### How do I stop paying for a seat?

Cancel the seat under AI Suite → AI Assistant Seats. The authorisation runs until you cancel it.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com