# Prospecting Widgets: Multi-Language Support & Localization Improvements > Prospecting Widgets now support multi-language functionality. Learn how form fields, emails, and PDF reports automatically adapt to the user’s preferred platform language. - Source: https://docs.ghlcustomercare.com/docs/agency-view/prospecting-tool/prospecting-widgets-multi-language-support-localization-improvements - Section: Agency View / Prospecting Tool - Reading time: 2 min - Images: 7, each explained below - Modified on Thu, 12 Feb at 12:28 PM --- Prospecting Widgets now fully support multi-language functionality. All system-generated text — including field labels, validation messages, submit buttons, email communication, and PDF report links — automatically adapts to the user’s preferred platform language. This ensures a consistent localized experience across embedded widgets, emails, and exported reports. --- **TABLE OF CONTENTS** - [Overview](#overview) - [Accessing Prospecting Widgets](#accessing-prospecting-widgets) - [Upgrade Requirement](#upgrade-requirement) - [Create and Customize a Widget](#create-and-customize-a-widget) - [Theme Customization](#theme-customization) - [Multi-Language Support](#multi-language-support) - [Embedding the Widget](#embedding-the-widget) - [Workflow and Automation](#workflow-and-automation) - [PDF Report Language Behavior](#pdf-report-language-behavior) - [Language Support Across Emails](#language-support-across-emails) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- ## **Overview** We’ve enhanced localization (i18n) support across the Prospecting Tool. Previously, some backend-generated strings did not dynamically adapt to the user’s language preference. With this update: - Prospecting widgets display in the visitor’s preferred platform language - Email communication respects user language settings - PDF report links and exported content follow platform language preferences - No additional configuration is required This improvement ensures consistent multilingual behavior across customer-facing components. --- ## **Accessing Prospecting Widgets** Navigate to: Agency View → Prospecting → Widgets From here, you can create and manage your widgets. ![Accessing Prospecting Widgets (image 1 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064814687/original/PawKpUsQ2loETU0h17F4Q_TaAexiEgrm2A.jpeg) **Accessing Prospecting Widgets (image 1 of 7)** This screenshot appears in the "Accessing Prospecting Widgets" section of "Prospecting Widgets: Multi-Language Support & Localization Improvements". The text alongside this image reads: From here, you can create and manage your widgets. Immediately after, the guide continues: Prospecting Widgets require the paid version of the Prospecting Tool. - What this covers: From here, you can create and manage your widgets. - Next: Prospecting Widgets require the paid version of the Prospecting Tool. --- ## **Upgrade Requirement** Prospecting Widgets require the paid version of the Prospecting Tool.  If your account is not upgraded, you will see the upgrade prompt. ![Upgrade Requirement (image 2 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064814688/original/VY2h0HRG2zmSQjdHE4nexMOrd3lL9bcC2g.jpeg) **Upgrade Requirement (image 2 of 7)** This screenshot appears in the "Upgrade Requirement" section of "Prospecting Widgets: Multi-Language Support & Localization Improvements". The text alongside this image reads: If your account is not upgraded, you will see the upgrade prompt. Immediately after, the guide continues: Click Create Widget Configure fields Adjust styling and branding Save your widget. - What this covers: If your account is not upgraded, you will see the upgrade prompt. - Next: Click Create Widget Configure fields Adjust styling and branding Save your widget --- ## **Create and Customize a Widget** After upgrading: 1. Click **Create Widget** 2. Configure fields 3. Adjust styling and branding 4. Save your widget ![Create and Customize a Widget (image 3 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064814685/original/qhAeagPKuWEGbgWhK2Hs9twkJqXSRShYDA.jpeg) **Create and Customize a Widget (image 3 of 7)** This screenshot appears in the "Create and Customize a Widget" section of "Prospecting Widgets: Multi-Language Support & Localization Improvements". The text alongside this image reads: Click Create Widget Configure fields Adjust styling and branding Save your widget. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Widgets support Light and Dark themes. - How to confirm: Click Create Widget Configure fields Adjust styling and branding Save your widget - Fields: Configure fields, Adjust styling and branding - Controls: Create Widget - Next: Widgets support Light and Dark themes. Full procedure: 1. Click Create Widget 2. Configure fields 3. Adjust styling and branding 4. Save your widget --- ## **Theme Customization**  Widgets support Light and Dark themes. ![Theme Customization (image 4 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064814686/original/TkgZ9TQfE_onIqI7xDSsqQBO7VRaXKF3pw.jpeg) **Theme Customization (image 4 of 7)** This screenshot appears in the "Theme Customization" section of "Prospecting Widgets: Multi-Language Support & Localization Improvements". The text alongside this image reads: Widgets support Light and Dark themes. For context, this section explains: Click Create Widget Configure fields Adjust styling and branding Save your widget. Immediately after, the guide continues: Prospecting Widgets now fully support multiple languages. - What this covers: Widgets support Light and Dark themes. - Next: Prospecting Widgets now fully support multiple languages. --- ## **Multi-Language Support** Prospecting Widgets now fully support multiple languages. All system-generated text automatically respects the user’s preferred platform language. This includes: - Field labels - Validation messages - System prompts - Submit button text - Error messages - Confirmation messaging No manual translation setup is required. --- ## **Embedding the Widget** 1. Navigate to the **Settings** tab inside the widget 2. Copy the embed code 3. Paste it into your website backend ![Embedding the Widget (image 5 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064814684/original/quLJyQfDfNRN9i5ycN2uIPqyBmNDLxr4EA.jpeg) **Embedding the Widget (image 5 of 7)** This screenshot appears in the "Embedding the Widget" section of "Prospecting Widgets: Multi-Language Support & Localization Improvements". The text alongside this image reads: Navigate to the Settings tab inside the widget Copy the embed code Paste it into your website backend. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: Widget loads correctly Layout displays properly All fields function as expected. - Where to go: Navigate to the Settings tab inside the widget Copy the embed code Paste it into your website backend - Fields: Widget loads correctly, Layout displays properly, All fields function as expected - Controls: Settings - Next: Widget loads correctly Layout displays properly All fields function as expected Full procedure: 1. Navigate to the Settings tab inside the widget 2. Copy the embed code 3. Paste it into your website backend After embedding, verify: - Widget loads correctly - Layout displays properly - All fields function as expected --- ## **Workflow and Automation** When a prospect submits the widget: - The contact is automatically saved - The lead is tagged - Workflows can be triggered ![Workflow and Automation (image 6 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064814690/original/ppCD79tKN9ZXaa3QZ43ORN4Bs55lNyaPrA.jpeg) **Workflow and Automation (image 6 of 7)** This screenshot appears in the "Workflow and Automation" section of "Prospecting Widgets: Multi-Language Support & Localization Improvements". The text alongside this image reads: The contact is automatically saved The lead is tagged Workflows can be triggered. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: Welcome emails Pipeline assignments Nurture sequences. - What this covers: The contact is automatically saved The lead is tagged Workflows can be triggered - Fields: The contact is automatically saved, The lead is tagged, Workflows can be triggered, Welcome emails, Pipeline assignments, Nurture sequences - Next: Welcome emails Pipeline assignments Nurture sequences Full procedure: 1. The contact is automatically saved 2. The lead is tagged 3. Workflows can be triggered  This allows you to automate: - Welcome emails - Pipeline assignments - Nurture sequences --- ## **PDF Report Language Behavior** Exported PDF reports now reflect the user’s preferred platform language.  This applies to: - Report buttons - Link labels - System-generated text - Export messaging ![PDF Report Language Behavior (image 7 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155064814689/original/cygW_XGzUqgQOfn_f_y6tgYaojQ1vwv5vw.jpeg) **PDF Report Language Behavior (image 7 of 7)** This screenshot appears in the "PDF Report Language Behavior" section of "Prospecting Widgets: Multi-Language Support & Localization Improvements". The text alongside this image reads: Report buttons Link labels System-generated text Export messaging. This part of the guide covers 4 fields, listed below. Immediately after, the guide continues: System-generated emails related to Prospecting Widgets now automatically adapt to the recipient’s platform language. - What this covers: Report buttons Link labels System-generated text Export messaging - Fields: Report buttons, Link labels, System-generated text, Export messaging - Next: System-generated emails related to Prospecting Widgets now automatically adapt to the recipient’s platform language. Full procedure: 1. Report buttons 2. Link labels 3. System-generated text 4. Export messaging --- ## **Language Support Across Emails** System-generated emails related to Prospecting Widgets now automatically adapt to the recipient’s platform language. This includes: - Subject lines - Call-to-action buttons - System instructions No additional configuration is required. --- ## **Frequently Asked Questions** **Q: Do I need to manually enable multiple languages for widgets?** No. Widgets automatically adapt to the platform language. **Q: Does this change custom text I manually enter?** No. Only system-generated strings are localized. **Q: Are email notifications now multilingual?** Yes. System-generated emails follow the user’s preferred platform language. **Q: Do exported PDF reports change language automatically?** Yes. PDF report links and system text reflect platform language settings. **Q: Does this require upgrading the Prospecting Tool?** Yes. Widgets require the paid version. --- ## **Related Articles** - Prospecting Tool: Create Prospecting Widgets For Your Websites --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com